Tag Archives: Opinion

Work Life Balance: My Impossible Reality

I’ve been wanting to write about this topic for a while but haven’t been able to articulate myself in terms of the message I wanted get across until now. This post is about work life balance and how it’s so critical to maintain. This is about not letting yourself become consumed by work and career. This is about realizing what’s important in life…what really matters.

Last year I was driving my family to see the Christmas lights a local street puts on every year. While stopped a set of traffic lights I remember my brain ticking over trying to resolve an issue at work…I can’t remember exactly what it was but it was one of those times where your brain is on a loop and you can’t switch it off. I remember looking down at my phone to check something and then drove off. The only problem was that the light was still red and I found myself half way through the intersection with traffic still cutting across.

My wife yelled and only then did I realise what I was doing…to be honest I have no idea why I took off with the light still red…I just did! Luckily the other cars had noticed my mistake and stopped before anything serious happened. This wasn’t inattention…this was total absorption. Total absorption of mind and body in whatever problem it was and the total disconnect with the task at hand. Whatever it was I was trying to work out while waiting at those lights, it had resulted in me putting my family at risk.

People that know me know that I am find it almost impossible to switch off. If I am not at work I am thinking about work or thinking about checking my Twitter stream…seeing what’s happening on Slack or trying to work out the next blog post. I have a serious and very real case of FOMO. I realise that having this addiction or for a better word, dedication to my career which doubles as my hobby which doesn’t help isn’t healthy.

The inability to switch off is a dangerous one because I find that my brain will always be ticking…consumed by whatever issue I am working on…whatever product or tech I am researching. This means that other parts of my life get relegated to the background task section of my brain…almost irrelevant and not worth wasting precious capacity on!

As that near miss has made me realise…there must be a time to switch off…a time to disconnect and move the background tasks to the foreground. Those background tasks are in fact the most important…family, health and wellbeing. I’m still not where I would like to be in regards to being able to balance this out but I’m trying to be better. Better when I come home and spending time with my wife and kids…better in trying to remained focused on them instead of relegating them to the background…better in understanding that work and career is important…but not that important that all else suffers.

I realise the irony in getting this post out while on a flight traveling away from my family for work on my MBP at 30,000 feet…but hey, at least I now recognise that 🙂

Azure Stack – Microsoft’s White Elephant?

Microsoft’s World Wide Partner Conference is currently on again in Toronto and even though my career has diverged from working on the Microsoft stack (no pun) over the past four or five years I still attend the local Microsoft SPLA monthly meetings where possible and keep a keen eye on what Microsoft is doing in the cloud and hosting spaces.

The concept of Azure Stack has been around for a while now and it entered Technical Preview early this year. Azure Stack was/is touted as an easily deployable end to end solution that gives enterprises Azure like flexibility on premises covering IaaS, PaaS and Containers. The premise of the solution is solid and Microsoft obviously see an opportunity to cash in on the private and hybrid cloud market that at the moment, hasn’t been locked down by any one vendor or solution. The end goal though is for Microsoft to have workloads that are easily transportable into the Azure Cloud.

Azure Stack is Microsoft’s emerging solution for enabling organizations to deploy private Azure cloud environments on-premises. During his Day 2 keynote presentation at the Worldwide Partner Conference (WPC) in Toronto, Scott Guthrie, head of Microsoft’s Cloud and Enterprise Group, touted Azure Stack as a key differentiator for Microsoft compared to other cloud providers.

The news overnight at WPC is that apart from the delay in it’s release (which wasn’t unexpected given the delays in Windows Server 2016) Microsoft have now said that the Azure Stack will only be available via pre-validated hardware partners which means that customers can’t deploy the solution themselves meaning the stack loses flexibility.

Neil said the move is in response to feedback from customers who have said they don’t want to deal with the complexities and downtime of doing the deployments themselves. To that end, Microsoft is making Azure Stack available only through pre-validated hardware partners, instead of releasing it as a solution that customers can deploy, manage and customize.

This is an interesting and in my opinion risky move by Microsoft. There is a precedence to suggest that going down this path leads to lesser market penetration and could turn the Azure Stack into that white elephant that I suggested in a tweet and in the title of this post. You only have to look at how much of a failure VMware’s EVO:Rail product was to understand the risks of tying a platform to vendor specific hardware and support. Effectively they are now creating a Converged Infrastructure Stack with Azure bolted on where as before there was absolute freedom in enterprises being able to deploy Azure Stack into existing hardware deployments allowing for a way to realise existing costs and extending that to provide private cloud services.

As with EVO:Rail and other Validated Designs, I see three key areas where they suffer and impact customer adoption.

Validated Design Equals Cost:

If I take EVO:Rail as an example there was a premium placed on obtaining the stack through the validated vendors and this meant a huge premium on what could have been sourced independently when you took hardware, software and support costs into account. Potentially this will be the same for the Azure Stack…vendors will add their percentage for the validated design, plus ongoing maintenance. As mentioned above, there is also now the fact that you must buy new hardware (compute, network, storage) meaning any existing hardware that can and should be used for private cloud is now effectively dead weight and enterprises need to rethink long term about existing investments.

Validated Design Equals Inherit Complexity:

When you take something in-house and not let smart technical people deploy a solution my mind starts to ask the question why? I understand the argument will be that Microsoft want a consistent experience for the Azure Stack and there are other examples of controlled deployments and tight solutions (VMware NSX comes to mind in the early days) but when the market you are trying to break into is built on the premise of reduced complexity…only allowing certain hardware and partners to run and deploy your software tells me that it walks a fine line between being truly consumable and it being a black box. I’ve talked about Complex Simplicity before and this move suggests that Azure Stack was not ready or able to be given to techs to install, configure and manage.

Validated Design Equals Inflexibility:

Both of the points above lead into the suggestion that the Azure Stack looses it’s flexibility. Flexibility in the private and hybrid cloud world is paramount and the existing players like Openstack and others are extremely flexible…almost to a fault. If you buy from a vendor you loose the flexibility of choice and can then be impacted at will by costs pressures relating to maintenance and support. If the Azure stack is too complex to be self managed then it certainly looses the flexibility to be used in the service provider space…let alone the enterprise.

Final Thoughts:

Worryingly the tone of the offical Blog Announcement over the delay suggest that Microsoft is reaching to try and justify the delay and the reasoning for going down the different distribution model. You just have to read the first few comments on the blog post to see that I am not alone in my thoughts.

Microsoft is committed to ensuring hardware choice and flexibility for customers and partners. To that end we are working closely with the largest systems vendors – Dell, HPE, Lenovo to start with – to co-engineer integrated systems for production environments. We are targeting the general availability release of Azure Stack, via integrated systems with our partners, starting mid-CY2017. Our goal is to democratize the cloud model by enabling it for the broadest set of use-cases possible.

 

With the release of Azure Stack now 12+ months away Microsoft still has the opportunity to change the perception that the WPC2016 announcements has in my mind created. The point of private cloud is to drive operational efficiency in all areas. Having a fancy interface with all the technical trimmings isn’t what will make an on-premises stack gain mainstream adoption. Flexibility, cost and reduced complexity is what counts.

References:

https://azure.microsoft.com/en-us/blog/microsoft-azure-stack-delivering-cloud-infrastructure-as-integrated-systems/?utm_campaign=WPC+2016&utm_medium=bitly&utm_source=MNC+Microsite

https://rcpmag.com/articles/2016/07/12/wpc-2016-microsoft-delays-azure-stack.aspx

http://www.zdnet.com/article/microsoft-to-release-azure-stack-as-an-appliance-in-mid-2017/

http://www.techworld.com.au/article/603302/microsoft-delays-its-azure-stack-software-until-mid-2017/

Top vBlog 2016: Aussie (vMafia) Representation

The Top vBlog for 2016 Results where announced a couple of nights ago and Australia had an ok representation this year, though the number of active bloggers on the list has decreased from last year. There where 321 blogs listed at vSphere-Land.com. I know of a lot more bloggers locally so if you have a chance head over and register your site on the list ready for next year’s revamp.

http://vsphere-land.com/news/top-vblog-2016-full-results.html

I’ve pulled out the Aussie Blogs and listed them below…Those with the Rank highlighted in Red are contributors to the @aussvMafia site with myself, Craig Waters, Rene Van Den Bedem and @JoshOdgers taking out a Top 50 spots this year. Those not familiar with Aussie vMafia, head here and take advantage of one of the best aggregation sites focused on VMware Vitualization going round. Great to also see three new blogs appear in the list as well.

Blog Rank Previous Change Total Votes Total Points #1 Votes
CloudXC (Josh Odgers) 17 15 -2 189 1342 24
VCDX133 (Rene Van Den Bedem) 19 37 18 167 1284 24
Craig Waters 37 58 21 75 579 4
Virtualization is Life! (Anthony Spiteri) 44 105 61 77 544 14
Penguinpunk.net (Dan Frith) 78 229 151 52 320 2
Virtual 10 (Manny Sidhu) 82 246 164 41 303 7
Proudest Monkey (Grant Orchard) 93 98 5 45 278 1
Pragmatic IO (Brett Sinclair) 153 224 71 30 199 4
Musings of Rodos (Rodney Haywood) 214 319 105 20 140 0

Virtualization is Life! managed to jump up 61 places from last year to #44 which is a great feeling and humble reward for the work I put into this site. It also shows that there is strong interest in vCloud Director, NSX and the vCloud Air Network in general. The list of bloggers that are ranked higher (and lower) shows the extraordinary power of community generated content. There is quality throughout!

Thanks again to Eric Siebert for taking his time to go through the process and organise the voting and all the good and bad that goes with that…and thanks to all that voted!

#TopvBlog2016 #LongLivevCD

ps. Please let me know if I’ve left anyone off the list..I worked through the list in quick time so might have left someone out.

CBT Bugs – VMware Can’t Keep Letting This Happen!

[UPDATE] – VMware have released an official KB for the CBT issue.

Sadly if you recognize the title of this post it’s because this isn’t the first time I’ve felt compelled to write about the continued industry frustration with some repeat ESXi bugs. In February I wrote in general around the recent history of bugs slipping through VMware QA. Four months later and there has been another CBT bug slip through the net…just to reaffirm the core message of my last post I talked about the fact:

There are a number of competing vendors (and industry watchers) waiting to capitalize on any weakness shown in the VMware stack and with the recent number of QA issues leading to a significant bugs popping up not abating, I wonder how much longer VMware can afford to continue to slip up before it genuinely hurts its standing

The one area of absolute concern is the amount of Change Blog Tracking bugs that seems to slip into new builds of ESXi. This time it’s Express Patch 6 for ESXi 6 (Build 3825889) that contains an apparently new symptom of our old friend the CBT Bug. The patch it’s self is a fairly critical one for those running VSAN and VMXNET3 NICs as it addresses some core issues around them but if you use quiesced snapshots duing a VM Backup may have issues with CBT. The vmware.log of a VM being backed up will contain:

vcpu-0| xxxx: SNAPSHOT:SnapshotBranchDisk: Failed to acquire current epoch for disk /vmfs/volumes/
vmdk : Change tracking is not active for this disk xxx.

For a detailed explanation of the issue go to: http://www.running-system.com/take-care-express-patch-6-esxi-6-can-break-backup-cbt-bug/ 

[UPDATE]

VMware Support is aware of this issue and are currently working on it.
This KB article will be updated once the fix for this issue is released.

To work around this issue, apply one of these options:

Again as a Service Provider the CBT bugs are the most worrying because they fundamentally threaten the integrity of backup data which is not something that IT Operation staff or end users who’s data is put at risk should have to worry about and most backup vendor’s use CBT to make backups more efficient. In this case…specifically if you use Veeam the lack of CBT will extend backup windows and increase the chances of VMs not being backed up as expected.

VMware need to continue to nail ESXi (and vCenter) as well as keeping focus on the new products. VSAN, NSX and everything that VMware offers runs on or off of ESXi and though hypervisors are not as front of mind anymore, everything that VMware does relies on ESXi and VMware partners who create products to work with ESXi need it to be stable…especially around backups. Everyone needs to backup with absolute confidence…the more these CBT bugs appear the less confident pundits become…I already hear of people not wanting to go to ESXi 6.0 because of issues like such as this latest one.

That’s not a good place for VMware to be.

Note: I had sat on this post since Friday, but reading through Anton’s Veeam Community Forums Digest this morning where he lamented the lack of QC and repeat issues. He suggest’s that this is the new normal…and that maybe the thing to do is wait and hope for vSphere 6.5…not a good situation. However, like me he also believes that this can be fixed…but it needs to happen before the next release.

References:

https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2144685

 

 

Quick Thought: The Lonely Traveler…Isolated No More! #WiFi

WiFi on planes is here…well its been around for the best part of a decade as I can remember paying $50 for a 30 minute stint back in 2006 on a flight from London to Singapore back in 2006 that didn’t actually work on my Microsoft PDA device. Fast forward ten years an Emirates offer free 10MB per device ($1 for per further 500MB) on most routes and even allow you to have your cellular data on if you have roaming enabled and a deep pocket.

I had a thought while on route from Perth to Dubai on my way to London that even when traveling on a plane in the middle of a massive ocean cruising at 40,000 feet near the speed of sound there is now the opportunity to stay connected.

Depending on which side of the millennial generation you come this is either a really really good thing…or a horrible thought that even now up in a plane you can jump onto Twitter …view your FaceBook or Slack Channels or do more traditional internety stuff like browse websites and email.

I was discussing with a couple of mates before my flight the fact that I don’t much enjoy solo travel…not that I travel too often on long hauls but for the past 4 or 5 years its been with someone to keep me occupied along the way. It was then suggested that solo travel presents is an opportunity to break away from the rest of the world…sit back, relax (as best possible) and generally be with your own thoughts for the 18-24+ you might be in transit.

For most of us having the temptation of the internet at your fingertips as you are flying would be hard to resist. I know there are lots of people who tell me I am addicted to my phone and content on the internet and in truth they are spot on. I crave content and I crave information (FOMO)…I can’t be disconnected for too long or I get figity. Now that in it’s self if not healthy and I know this, but it’s a reality of the modern world and we are enabled in almost every situation we find ourselves in these days…now, as discussed even in the sky.

So, is this a good thing and can I resist the urge to jump online and get the fix I need?

I am going to try really hard to not succumb to temptation if the opportunity presents on future flights…there is something to be said to disconnect and be with yourself only for a while…it’s just something that doesn’t come naturally anymore.

Could you resist the urge to jump online in-flight?

View Results

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If I can give up coffee I can do this! Can you?

The Change Message is on Repeat…I Reckon Evolve! – VMUG UserCon Take Away

Yesterday I attended the Melbourne VMUG UserCon for 2016 and had a great day catching up with community friends, presenting with PernixData and attending other quality sessions. As I listened to Keith Townsend‘s morning Keynote I couldn’t help but think that I had heard one of his core messages around change before…Sure enough not one year earlier at the 2015 Melbourne VMUG UserCon we had John Troyer (@JTroyer) talk about Pivoting to the New IT

…His presentation was based around a change of expectation around what it is to be part of the IT Industry…and even though there are some IT Professionals that will not embrace the shift that’s currently happening…the VMware/vExpert/Virtualization/Cloud Community is at the forefront of driving that change and best positioned to harness the pivot that’s currently on offer.

[Have a read of my 2015 recap here where I go into more detail around John’s talk]

Fast forward back to 2016 and with Keith talking about how he had embraced significant change in his work roles I started to think about how all I have heard over the past couple of years on repeat is that we in the IT Industry need to change or die…or adapt or die.

I’m not doubting the message that’s being drilled into us and without question there are more disruptive technologies and methodologies appearing in the IT Industry almost on a weekly basis. However I almost feel that the message around change is one that is to abrupt..too harsh. And for the IT guys sitting in the audience hearing these messages I feel like it can almost come across as…What the hell can I do? What am I doing?

I saw the tweet below from the Sydney VMUG UserCon and when I referenced it in context to the Melbourne Keynote I thought to myself the message is a little too simplistic.

Why would I give up all the hard work and knowledge that I had worked extremely hard to learn and master over the first 10-15 years of my career in IT. All that I have done previously has allowed myself to evolve to where I am today in a technical and personal sense. If I hadn’t started work on Linux servers configuring BIND or SENDMAIL I wouldn’t have developed an interest for internet messaging which lead me onto working on Hosted Exchange Services which lead me onto working on Hosting Platforms which lead me onto looking into Virtualisation which got me into deploying my first Hyper-V cluster which lead me to get familiar with vSphere and ESX which lead me to Cloud Management Platforms like vCloud Director which now leads me into technologies like Network Virtualization and Hyper Converged Platforms that has in turn exposed me to consuming platforms differently via APIs which now leads me onto the next evolution of my career.

Get where I am going with this?

Don’t feel like you have to change just because…that can be harsh and change is abrupt…you can’t pivot without having your foot on the ground before planting the other…EVOLVE!

P.S I am not having a go at the presenters (or Grant via that Tweet) as I respect them 100% as community leaders and understand the messages around change needs to be heard…I’m trying to portray the message in another light based on how I have interpreted the it…feel free to comment below.

ESXi Bugs – VMware Can’t Keep Letting This Happen!

VMware is at an interesting place at this point in time…there is still no doubting that ESXi and vCenter are the market leaders in terms of Hypervisor Platform and that the vCloud Suite offers a strong portfolio of management, automation and monitoring tools. However VMware has become the hunted and is suffering what most massivly successful tech companies go through after a sustained period of uninterrupted success…there are those that want to see it burn!

There are a number of competing vendors (and industry watchers) waiting to capitalize on any weakness shown in the VMware stack and with the recent number of QA issues leading to a significant bugs popping up not abating, I wonder how much longer VMware can afford to continue to slip up before it genuinely hurts its standing.

The latest couple to watch out for have become common repeat offenders since the 5.5 release…problems with vMotion, Pathing leading to PDLs/APDs and CBT issues have seemed to be on repeat if you search through the VMwareKBs over the past twelve to eighteen months.

KB2143943 – vMotion Fails After Upgrading from a number of builds
KB2144657 – ESXi 6 may not fail over correctly after encountering a PDL

As a Service Provider the CBT bugs are the most worrying because they fundamentally threaten the integrity of backup data which is not something that IT Operation staff or end users who’s data is put at risk should have to worry about. Veeam have done a great job circumventing the issue, though these issues are being fixed with drastic measures like full CBT resets…On a IaaS Platform where machines are not easily scheduled for downtime this is a massive issue.

I know that VMware are not purposely going out of their way to produce these errors, and I am sure that there are individuals and teams getting an ass whipping internally. But it has to stop…the quality of what is released to the public for consumption can’t continue to suffer from these issues. Their lead is secure for the moment and VMware have an extremely passionate and committed supporter base and even though their hypervisor competitors are not free of devastating bugs themselves (in fact ESXi was still the least patched hypervisor platform of in the last 12 months) it’s not a lead VMware can afford to let slip any more…specially with ESXi and vCenter are still at the heart of what VMware is trying achieve through new focus products like NSX and VSAN.

To be fair the VMware team do a great job and keep everyone up to date with issues as they arise and are generally fixed in quick time…VMware can’t afford to have many more:

Resolution:
This is a known issue affecting ESXi 6.0.
Currently, there is no resolution.

Especially if they are repeat bugs!

http://blogs.vmware.com/kbdigest/ 

Another vExpert Post – Listen Up! It’s about the Advocacy

Last Friday Cory Romero announced the first intake of the 2016 VMware vExperts. As a five time returning vExpert it would be easy for me to sit back enjoy a perceived sense of entitlement that comes with being a vExpert…but times have changed. The award has changed and the way people feel about the program has changed…when I first become a vExpert back in 2012 there was approximately 300 world wide…fast forward to 2016 and there are now 1360 give or take.

Over the past few years there are always comments and questions around the swelling of the numbers and how there should be a more stringent approval and acceptance structure. I myself shared those thoughts in previous posts…however my opinions around this have changed mainly because I have come to understand what the vExpert program (and other vendor programs) are all about and where myself, and VMware can achieve maximum value.

The vExpert program is designed to aid in your success and help amplify your internal and or external personal brands and channels. So whether you are a external evangelist or a internal champion we want to be sure you have the resources needed for the program so you can be more successful. Make no mistake that this program exists to help VMware push it’s products and services through the advocacy of the people in the group. The reward is given to those who in previous 12 months have shown themselves to be active in that advocacy. That doesn’t always mean that you need to be an active blogger or present at events, but it does mean that in your day to day role within the IT Industry you should be championing VMware as a company and break that down to champion VMware products that you use or sell.

This doesn’t mean that you can’t be involved in looking at and advocating other vendor technologies (I am a Veeam VanGaurd and PernixPro as an example) but as Corey mentioned in his email quoted above, the criteria used to have achieved the award implies that those activities need to be VMware focused.

Once you have the title it’s important to understand that there is a responsibility associated with it…it’s not just about the free gear though as I have stated before you should accept that as a perk of being part of the program and you shouldn’t feel like a “vendor whore” for accepting that shirt or coffee mug. Going back to responsibility, what I mean by that is that you should wear the badge proudly…understand that you have taken the time to apply/reapply for the award because you believed yourself worth of filling the selection criteria and use the award as a stepping stone to improve on the activities that got you there the year before.

Don’t rest on your laurels and expect the award to come to you every year…the vExpert team put a lot load of effort into keeping the program running and as a group we get significant exposure and opportunity from VMware and their partners…make it count and don’t waste it! Make sure you engage with others in the community through Twitter, LinkedIn or the Slack vExpert Channel or get down to your local VMUG or VMware event and engage directly.

vExpert On and Advocate!

Top Posts 2015

2015 is pretty much done and dusted and it’s been an great year in for Virtualization is Life! There was a 300% increase in site visits this year compared to 2014 and 1600% increase in visits since the first year I began blogging in 2012. In 2015 I managed to pump out 110 Posts (including this one) which meant I achieved a new years goal of at least two posts per week.

Looking back through the WordPress JetPack stats I’ve listed the top 10 Blog Posts from the last 12 months. Obviously vCloud Director and NSX dominate the top ten but it was interesting to see that two of the most generic and certainly basic posts took out the top two spots. It shows that bloggers should not be afraid of blogging around “perceived” simple topics as there is an audience that will appreciate the content and get value out of the post.

1. vSphere 6.0 vCenter Server Appliance: Upgrading from 5.x
2. Quick Post: E1000 vs VMXNET3
3. NSX Edge vs vShield Edge: Part 1 – Feature and Performance Matrix
4. VMware vCloud Director 8.0 Beta: #LongLivevCD
5. vCloud Director 8.0 Beta Kick Off – Initial Thoughts and Reaction
6. Released: vCloud Director 5.6.4 SP – Upgrade from 5.5.2.x and NSX 6.1.2 Support
7. vCloud Director SP: The Need for UI Improvement!
8. vSphere 5.5 Update 3 Released: Features and Top Fixes
9. The Reality of Cloud – Outages are Like *holes…
10. NSX vCloud Retrofit: Intro and VSM to NSX Manager Upgrade

The Top 10 reflects my passion for vCloud Director and NSX and those two technologies also dominated my professional life in 2015. On a personal level I have enjoyed writing a few more opinion pieces this year…my favourites being The Reality of Cloud Outages (#9) and a post around the failing of local Cloud provider Ninefold and how going up directly against AWS is not a smart thing in the IaaS world. That post also got picked up by @CRN_AU and syndicated here.

It was also pleasing to see so much support for my posts on vCloud Director and the need for action on the UI…I think we may have had a win there 🙂

Thanks to all my site sponsors, Veeam, PernixData, VMTurbo and Zerto…looking forward to an even bigger 2016!

#LongLivevCD

AWS…Complex Simplicity?

I came across a tweet over the weekend which showed a screen grab of the AWS product catalog (shown below) and a comment pointing out the fact that the sheer number of AWS services on offer by Amazon was part of the reason why they are doing so well.

The implication was that AWSs dominance was in part due to the fact they have what appears to be the complete product service catalog of Cloud and it provides a “simple”one stop shop

I’ve held a view for a while now that in order to go head to head against AWS Cloud Service Providers don’t need to go out of produce 1000+ cloud services…rather they should focus on keeping things figuratively simple by focusing on core strengths and doing what they do really well…really well.

Maybe I lack the impartiality to comment on this, but when I look at the AWS services page I get overwhelmed…and while from a technical point of view I can work through the configuration steps and multiple addon services…For small businesses looking to take their first steps into a hybrid cloud world AWS is not the panacea proclaimed by some. Even for small to large enterprises the simple fact AWS carries so much apparent choice should throw up some flags and be enough to make decision makers look at smaller more streamlined offerings that offer targeted solutions based on actual requirements.

AWS are massive…AWS are a juggernaut backed by seemingly endless research and development funding and enough scale to offer what appear to be cheaper services…and though they don’t market as much as Microsofts Azure they are still front of mind for most when cloud is talked about. Smaller providers such as IaaS in the vCloud Air Network can complete if the focus on delivery of a smaller subset of products and services is done with quality and reliability in mind…in my eyes, that’s enough to offer enough differentiation to compete.

So as a final thought…lets not be caught up with what customers think they might need…but what they actually require!

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