Tag Archives: VCSP

Veeam 9.5 – What’s in it for Service Providers

Since Backup and Replication 7 Veeam have continued to develop new features in enhancements to support their Cloud and Service Provider community. This started with vCloud Director support…continued with Cloud Connect Backup in v8 and more recently with Cloud Connect Replication in the v9 release. Veeam Backup and Replication 9.5 was released a couple of weeks ago and with it came a bunch of new features and enhancements that VCSPs can take advantage of.

In my initial v9.5 What’s New post I covered off core features and enhancements and without question some of those I talked about will help VCSPs gain enhanced scalability and efficiency in their current availability offerings based on Veeam, weather that be general IaaS and VM backups or if they are offering Cloud Connect Backup and/or Replication. From that first post, I have listed in short some of those features and enhancements that VCSPs will benefit from:

  • Advanced Data Fetcher and Infrastructure Cache
  • Database Optimizations
  • Improved Instance VM recovery
  • Parallel Processing of Full VM Restores
  • Advanced ReFS Support
  • Parallel Processing of Per VM Backups
  • Proxy Affinity
  • Scale Out Repository Temporary Expansion
  • PowerShell and RESTful API Enhancements

Moving on from the core enhancements, without question my favourite new Cloud and Service Provider feature in 9.5 is the introductions of the vCloud Director Self Service Tenant Portal. I’ve blogged about that in preview here, and without going into too much detail in this post, Veeam saw the need to increase efficiency for VCSPs by empowering their vCloud Director tenants with a self service backup and restore portal based on Veeam Backup Enterprise Manager.

vCloud Director Self Service Tenant Portal:

  • Native vCloud Authentication and Integrated Access: Allows tenants to continue to use their existing vCloud Director credentials for the self service portal and restricts them from being able to backup and restore only the VMs belonging to their respective organizations.
  • Enhanced Backup Control: Self service backup allows tenants to maintain better control over their backups by controlling existing jobs and creating new ones. Job setup is simplified so tenants only need to select VMs to perform backups of, as well as select essential parameters such as guest credentials, retention and notifications. Tenants are blocked from accessing advanced settings, such as repository or backup mode selection, which are managed by service providers through job templates
  • Enhanced Restore: Self service restore allows tenants to perform a wide variety of restore options for VMs that Veeam Backup Enterprise Manager currently provides including application items, guest files, full VM and full vApp restores. These restores can now be easily performed in just a few clicks by tenants themselves, improving RTOs and reducing costs for service providers

Just as a reminder this feature required Enterprise Plus to access the vCloud Director self service portal and I will be writing a more in depth blog post on this over the next few weeks. With regards to Cloud Connect, 9.5 has added improvements for both the Cloud Service Providers and their tenants with the biggest enhancement again adding to the scalability of the service by adding parallel processing for both Backup and Replication jobs. We have also extended support for key v9 features such as Per-VM backup chains, Scale Out Backup Repositories and ReFS.

Cloud Connect – Service Provider:

  • Per-VM backup file chains: Cloud repositories can now be backed by backup repositories with the per-VM backup file chains setting enabled to improve scalability and better support for deduplicating storage appliances.
  • Scale-out Backup Repository: Cloud repositories can now be backed by scale-out backup repositories to simplify backup storage management and save costs for service providers.
  • Advanced ReFS Integration: Cloud repositories backed by backup repositories meeting the requirements for Advanced ReFS Integration fully support the corresponding functionality.
  • Improved Diagnostic Logging: Multiple improvements were made to specific areas of tenant job logging where it was possible to do so without exposing a tenant’s confidential information

 Cloud Connect – Tenant:

  • Parallel Processing: Tenants can now backup or replicate multiple VMs and disks in parallel, based on the concurrent task limit set by the service provider, thus improving job performance on fast links. Please note that parallel processing applies to direct transport mode only meaning that WAN accelerators are not supported.
  • Replication From Backup In A Cloud Repository. Tenants can now perform replication from a backup residing in a cloud repository, enabling a new DR option without generating additional network traffic or impacting production VMs.
  • Security enhancements: Veeam Cloud Connect service will now attempt to use more secure TLS 1.2 and TLS 1.1 authentication algorithms when establishing a connection to the service provider. Failover to SSL 3.0 has been disabled for all Veeam Cloud Connect components.
  • Configuration Backup To Cloud Repository: Added support for performing configuration backups to a cloud repository, except for those backed by a scale out repository.

Overall another great update for the VCSPs and their tenants alike and again, if you have Veeam 9 running do yourself a favour and go through the required change controls to upgrade to v9.5…your backups will thank you! 🙂

References:

https://www.veeam.com/veeam_backup_9_5_whats_new_en_wn.pdf

Veeam 9.5 – RTM Build Available for VCSPs

Last week (we at) Veeam dropped the RTM build of Veeam 9.5 to it’s Cloud Service Provider partners. As a VCSP partner you need to be ready for the v9.5 GA date (at this stage set for mid November) to ensure that any keen early adopters who have Cloud Connect services with providers are able to backup and replicate without issue. VSCPs should upgrade their Veeam B&R 9 platforms to v9.5 as soon as possible.

To start with it’s best to have Veeam B&R updated to the latest patch release which is Update 2 Build 1715 and before upgrading to v9.5 it’s best to restart all Veeam services or better yet reboot the Veeam Management Servers…as an extra measure before beginning the upgrade you should disable all jobs and call an outage window so that your customers can pause their jobs.

If you have Enterprise Manager installed you will need to upgrade that first…notice below that the only available option is to upgrade Enterprise Manager.

This is a very easy upgrade and there isn’t really any gotchyas to get from v9 to v9.5 and the following components will be upgraded.

As this is a point release you will not be asked for a new license and the installer will detect the current license as shown below.

Next, dependancies will be checked and you will be able to install any that are missing.

Once Completed you now have the option to upgrade Backup & Replication. Running through the next next install you get prompted again for the license and the service account password and get warned that the database will be updated.

Once done you are set to update the Cloud Connect components via the updated console interface. On first login it will prompt you to upgrade all components to the their respective 9.5 versions. Any Cloud Gateways, Veeam Proxies, Repository Servers and Network Extension Appliances will be upgraded.

To validate the install and make sure everything is working as expected when its comes to Cloud Connect you should run a test job and make sure it goes through without issue. With full v9 backward compatibility Cloud Connect is ready for the GA release. Stay tuned over the next couple of weeks as I run through the best new features of Veeam 9.5 for VCSPs…there are significant new features and enhancements that extend the platform for VCSPs to take advantage of and offer more services to customers.

Veeam Forums:

I would encourage all VCSPs to keep track of what’s happening in the Veeam Cloud & Service Provider forums as there are already a number of useful posts in there related to the RTM.

https://forums.veeam.com/veeam-cloud-service-providers-forum-f34/

IMPORTANT NOTE:

The product team have built in an important warning that VCSP customers will see if their Service Provider endpoints are not version 9.5. It will show the warning below that the Cloud Connect platform version is not up to date and that performing the update will backup and replication jobs will stop working. Again, this is why it’s critical that all VCSPs upgrade ASAP.