Tag Archives: Update 4

VCSP Important Notice: 9.5 Update 4 RTM Is Out…With vCloud Director Replication Support and more!

Today, Veeam has made available to our VCSP partners the RTM of Update 4 for Backup & Replication 9.5 (Build 9.5.4.2399). Update 4 is what we term a breaking update, meaning that if a Cloud Connect tenant upgrades from any previous 9.5 version before VCSPs this will break backup or replication functionality. With that in mind the RTM has been made available for our VCSP partners to ensure it is installed and tested before being pushed out to production before the GA release.

Veeam Backup & Replication releases from 9.0 (build 9.0.0.1715) can write backups via Cloud Connect to a cloud repository on 9.5 Update 4. For Cloud Connect Replication, existing Hardware Plan based replicas can go to a cloud host on 9.5 Update 4. To take advantage of the new vCloud Director based replication, tenants need to also be on Update 4.

As I detailed yesterday, there are a number of updates that need to be applied to Veeam ONE, Veeam Availability Console and Veeam Backup for Microsoft Office 365.

VCSP Features and Enhancements:

Update 4 is a very significant update and contains a number of enhancements and known issue fixes with a lot of those enhancements aimed at improving the scalability of the Backup & Replication platform that VCSPs can take advantage of. One important note is around the new Instance-based licensing model that all VCSPs should be aware of. There is an initial guide here, information in the VCSP Forums and there will be emails sent to explain the changes.

  • vCloud Director support – Massive Feature Enhancement! Simplifies setting up Veeam based DRaaS for Service Provides with vCD, and enhances tenants experience with additional capabilities provided by vCD
  • Capacity Tier – Move tenant’s backup files as they age out of operational restore window to a cheaper storage – AWS S3, Azure Blob or on premises object storage
  • Gateway pools – Create and assign pools of cloud gateways to the tenants
  • Tenant to tape jobs – Cloud Connect backups can be written to tape with the hand of GFS media pool and Backup to Tape jobs
  • Tenant-driven password change – Tenants can now change the password they use to connect to the service provider by editing one on the registered service provider
  • Platform Support – vCloud Director 9.5, VMware 6.7 Update 1 and Windows 2019 (1809) support.

There has also been a lot of work to improve and enhance scalability in the Backup & Replication Cloud Connect functionality to accomodate the increasing usage of Veeam Agent for Windows and Linux of which there is a new version (3.0) coming at the same time of Update 4 GA. For Veeam Availability Console, Update 4 will be taken advantage of fully in the upcoming major release a little later after the Update 4 GA.

Conclusion:

Once again, Update 4 for Veeam Backup & Replication is an important update to apply for VCSPs running Cloud Connect services in preparation for the GA release which will happen in about two weeks at our Velocity event. Once released I’ll link to the VeeamKB for a detailed look at the fixes but for the moment, if you have the ability to download the update do so and have it applied to your instances. For more info in the RTM, head to the VCSP Forum post here.

Important Updates for VAC, VBO and Veeam ONE … Update 4 is Coming!

Things are moving here at Veeam with the impending release of Veeam Backup & Replication 9.5 Update 4. In preparation for the release there have been a number of update patches released for our supporting platform products. Importantly for our Veeam Cloud and Service Providers who are expected to receive RTM details any day now, it’s important to understand that the following patches need to be applied ASAP before your main IaaS Veeam or Cloud Connect instances are updated to Update 4.

https://www.veeam.com/kb2832 – Veeam ONE
https://www.veeam.com/kb2835 – Veeam Availability Console
https://www.veeam.com/kb2809 – Veeam Backup for Microsoft Office 365

For Veeam ONE there is a little manual work to be done by way of an MSSQL script. If not executed before Update 4 is deployed, Veeam Cloud Connect monitoring and reporting in Veeam ONE 9.5 Update 3 will stop working.

For Veeam Availability Console,

the patch update is a Cumulative Patch for Update 1 of 2.0. This adds immediate compatibility support for Veeam Backup & Replication 9.5 Update 4 as well as Cloud Connect 9.5 Update 4 compatibility support which is how VAC does it’s communicating between the server instance and remote sites for monitoring and management of remote Backup Servers and Agents. Note that there are new features in Update 4 which will not be supported in this version of VAC…the next major release of VAC will add supportability for those features not supported.

As well as the Update 4 compatibility, there are also a number of resolved issues, the full list of which can be viewed in the VeeamKB. To apply the patch, head to the VeeamKB and follow the instructions. You need to have at least VAC 2.0 Update 1 Build 2.0.2.1750 as shown below.

From there, make sure you have a backup of the database, close down the Web UI and execute all three MSI packages as administrator on the server.

Once completed the patches are applied and VAC 2.0 Update 1 is up to date running on version number Server Version 2.0.2.1913. Note that updated Windows for Agent Builds have been pushed out and can be upgraded as per my post a few months back.

For Veeam Backup for Microsoft Office 365,

It’s important to note that standalone instances and also those installed ontop of instances with Veeam Backup & Replication Update 4, which would be most VCSPs who are utilising the Self Service feature through Cloud Connect need to be updated. DO NOT install on those running Update 3 or 3a. You need to running at least 2.0.0.567 or 2.0.0.594 before installing this cumulative patch before updating.

Like the Update patch for VAC, this is a Cumulative Patch and also includes a number of important resolved issues relating to SharePoint and OneDrive, Exchange Online, restore operations and general server fixes. The full list can be found in the Resolved Issues section of the VeeamKB. For those with tenants that run the Explorers for Exchange or SharePoint seperate to an installation of Veeam Backup & Replication 9.5 or those running pre Update 4 versions, there are also upgrades for both contained in the patch release.

All set for Update 4!

With all that in place, VCSPs should be ready to deploy the RTM of Update 4 when it becomes available. Stay tuned for more information on that front. There is lots to love about Update 4 for Service Providers and customers alike!