To start with it’s best to have Veeam B&R updated to the latest patch release which is Update 2 Build 1715 and before upgrading to v9.5 it’s best to restart all Veeam services or better yet reboot the Veeam Management Servers…as an extra measure before beginning the upgrade you should disable all jobs and call an outage window so that your customers can pause their jobs.
If you have Enterprise Manager installed you will need to upgrade that first…notice below that the only available option is to upgrade Enterprise Manager.
This is a very easy upgrade and there isn’t really any gotchyas to get from v9 to v9.5 and the following components will be upgraded.
As this is a point release you will not be asked for a new license and the installer will detect the current license as shown below.
Next, dependancies will be checked and you will be able to install any that are missing.
Once Completed you now have the option to upgrade Backup & Replication. Running through the next next install you get prompted again for the license and the service account password and get warned that the database will be updated.
Once done you are set to update the Cloud Connect components via the updated console interface. On first login it will prompt you to upgrade all components to the their respective 9.5 versions. Any Cloud Gateways, Veeam Proxies, Repository Servers and Network Extension Appliances will be upgraded.
To validate the install and make sure everything is working as expected when its comes to Cloud Connect you should run a test job and make sure it goes through without issue. With full v9 backward compatibility Cloud Connect is ready for the GA release. Stay tuned over the next couple of weeks as I run through the best new features of Veeam 9.5 for VCSPs…there are significant new features and enhancements that extend the platform for VCSPs to take advantage of and offer more services to customers.
I would encourage all VCSPs to keep track of what’s happening in the Veeam Cloud & Service Provider forums as there are already a number of useful posts in there related to the RTM.
The product team have built in an important warning that VCSP customers will see if their Service Provider endpoints are not version 9.5. It will show the warning below that the Cloud Connect platform version is not up to date and that performing the update will backup and replication jobs will stop working. Again, this is why it’s critical that all VCSPs upgrade ASAP.