Category Archives: Veeam

Creating Policy Based Backup Jobs for vCloud Director Self Service Portal with Tenant Creation

For a long time Veeam has lead the way in regard to the protection of workloads running in vCloud Director. Veeam first released deep integration into vCD back in version 7 of Backup & Replication that talked directly to the vCD APIs to facilitate the backup and recovery of vCD workloads and their constructs. More recently in version 9.5, the vCD Self Service Portal was released which also taps into vCD for tenant authentication.

This portal leverages Enterprise Manager and allows service providers to grant their tenants self-service management of their vCD workloads. It’s possible that some providers don’t even know that this portal exists let alone the value it offers. I’ve covered the basics of the portal here…but in this post, I want to talk about how to use the Veeam APIs and PowerShell SnapIn to automatically enable a tenant, create a default backup jobs based on policies, tie backup copy jobs to default job for longer retention and finally import the jobs into the vCD Self Service Portal ready for use.

Having worked with a service provider recently, they requested to have previously defined service definitions for tenant backups ported to Veeam and the vCD Self Service Portal. Part of this requirement was to have tenants apply backup policies to their VMs…this included short term retention and longer term GFS based backup.

One of the current caveats with the Veeam vCD Self Service Portal is that backup copy jobs are not configurable via the web based portal. The reason for this is that It’s our belief that service providers should be in control of longer term restore operations, however some providers and their tenants still request this feature.

Translated to a working solution, the PowerShell script combines a previously released set of code by Markus Kraus that uses the Enterprise Manager API to setup a new tenant in the vCD Self Service portal and a set of new functions that create default backup and backup copy jobs for vCD and then imports them into the portal ready for use. The variables are controlled by a JSON file making the script portable for Veeam Cloud and Service Providers to use as a base and build upon.

The end result is that when a tenant first logs into the vCD Self Service Portal they have jobs, dictated by the desired polices ready for use. The backup jobs are set to disabled without a schedule set. The scope of the default jobs is the tenant’s Virtual Datacenter. If there is a corresponding backup copy job, this is tied to the backup job and is ready to do its thing.

From here, the tenant can choose which policy that want to apply to their workloads and edit the desired job, change or leave the scope and add a schedule. The job name in the Backup and Replication console is modified to indicate which policy the tenant selected.

Again, if the tenant chooses a policy that requires longer term retention, the corresponding backup copy job is enabled in the Backup & Replication console…though not managed by the tenant.

Self service recovery is possible by the tenant for through the portal as per usual, including full VM recovery, file and application item level recovery. For recovery of the longer term workloads and/or items, this is done by the Service Provider.

This is a great example of the power of the Veeam API and PowerShell SnapIn providing a solution to offer more than what is out of the box and enhance the offering around the backup of vCloud Director workloads with Veeam’s integration. Feel free to use as is, or modify and integrate into your service offerings.

GitHub Page: https://github.com/anthonyspiteri/powershell/tree/master/vCD-Create-SelfServiceTenantandPolicyJobs

Veeam on the VMware Cloud Marketplace Protecting VMware Cloud on AWS Workloads

At VMworld 2018, myself and Michael Cade gave a session on automating and orchestrating Veeam on VMware Cloud on AWS. The premise of the session was to showcase the art of the possible with Veeam and VMware that resulted in a fully deployed and configured Veeam platform. We chose VMware Cloud on AWS for the demo to showcase the power of the Software Defined Datacenter with Veeam, however our solution can be deployed onto any vSphere platform.

Why Veeam with VMware Cloud on AWS:

I’ve have spent a lot of time over the past couple of months looking into VMware Cloud on AWS and working out just where Veeam fits in terms of a backup and recovery solution for it. I’ve also spent time talking to VMware sales people as well as solution providers looking to wrap managed services around VMC and the question of data protection is often raised as a key concern. There is a good article here that talks about the need for backup and how application HA or stretched clustering is not a suitable alternative.

Without prejudice, I truly believe that Veeam is the best solution for the backup and recovery of workloads hosted on VMware Cloud on AWS SDDCs. Not only do we offer a solution that’s 100% software defines it’s self, but we can extend protection of all workloads from on-premises, through to the SDDC and also natively in AWS covering both backup, replication as well as offering the ability to use Cloud Connect to backup out to a Veeam Cloud and Service Provider. I’ll go into this in greater detail in a future post.

Veeam on the VMware Cloud on AWS Marketplace:

At the same time as our session on the Monday there was another session that introduced the VMware Cloud Marketplace that was announced in Technical Preview. As part of that launch, Veeam was announced as an initial software partner. This allows for the automated deployment and configuration of a Veeam Backup & Replication instance directly into a deployed SDDC and also configures an AWS EC2 EBS backed instance to be used as a Veeam Repository.

The VMware Cloud Marketplace will offer the ability to browse and filter validated third-party products and solutions, view technical and operational details, facilitate Bring Your Own License (BYOL) deployments, support commercial transactions, and deliver unified invoices. We plan to open Cloud Marketplace to a limited Beta audience following VMworld and are working on additional features and capabilities for future releases. We envision the Cloud Marketplace will quickly expand, introducing new third-party vendors and products over time and becoming the de-facto source for customers to extend the capabilities of VMware Cloud on AWS and VMware Cloud Provider Partner environments.

Compared to what Michael and I showcased in our session, this is a more targeted vanilla deployment of Veeam Backup & Replication 9.5 with Update 3a into the SDDC. At the end of the process, you will be able to access the Veeam Console, have it connected to the VMC vSphere endpoint and have the EC2 Veeam repository added.

This is done via CloudFormation templates and a little bit of PowerShell embedded into the Windows Image.

Being embedded directly into the VMware Cloud Marketplace is advantageous for customers looking to get started quick with their data protection for workloads running on VMware Cloud o AWs. Look out for more collateral from myself, Veeam and VMware on protecting VMC with Veeam as well as a deeper look at our VMworld session which digs into the automation and orchestration of Veeam on VMware Cloud on AWS using Chef, Terraform, PowerShell and PowerCLI.

References:

Introducing VMware Cloud Marketplace

https://cloud.vmware.com/cloud-marketplace

https://marketplace.vmware.com/vsx/solutions/veeam-availability-suite-for-vmware-cloud-on-aws-9-5?ref=search#summary

VMworld 2018 Recap Part 2 – Community and Veeam Recap

VMworld 2018 has come and gone and after a couple of days recovery from the week that was, i’ve had time to reflect on what was a great week and an another great VMworld in Las Vegas. For me, the dynamic of what it is to be at a VMworld has changed. The week is not just about the event, the announcements or the sessions…but more about what myself and my team are able to achieve. While we are participants of VMworld we are also working and need to be adding value on all fronts.

This year I left Las Vegas with a sense of achievement and the belief that the week was extremely successful both personally and from a Veeam Product Strategy point of view. In this post (which is Part 2 of my VMworld 2018 recap) I am going to go over what went down with the VMware community during the event and close off with a quick Veeam roundup.

Community:

I felt like the community spirit was in full effect again at VMworld. Between all the sessions, parties and events my overall feeling was that there was a lot of community activity going on. Twitter it’s self came to life and everyones timelines where filling up with #VMworld media. The grass roots community still fuels a lot of VMware’s success and you can’t underestimate the value of influence and advocacy at this level. Certainly, Veeam and other vendors understand this and cater to supporting community events while looking after members with vendor branded swag.

One important thing I would like to highlight is the power of the local community and how something small can turn into something huge. My good friend from Australia, Tim Carman had an idea last year to create an As Built PowerShell Documentation script. He first presented it at his local VMUG…then a few months later he presented it at the Melbourne VMUG UserCon and last week, he presented it with Matt Allford in front of 500 plus people at VMworld. Not only that, but the session was voted into the daily top ten and is currently the second most downloaded via the online session download page!

Hackathon:

Another amazing thing that happened at VMworld was the team that I was lucky enough to be a member of took out the Hackathon. Aussie vMafia 2.0, lead by Mark Ukotic took out the main prize on the back of an idea to put a terminal in the (H5) Client and running commands. Again, what I was most pleased about with Mark, Tim and Matt’s success was exposure from the sessions and Hackathon win. They are great guys and well deserving of it. It goes down as one of my best VMworld highlights of all time!

Veeam Highlights and Sessions:

Finally to wrap things up, it was a great VMworld for Veeam. I spoke to a lot of customers and partners and it’s clear that our Availability Platform that’s driven through our strong ecosystem alliances is still very much resonating and seen to be leading the industry. Being hardware agnostic and software only carries massive weight and it was pleasing to have that validated by talking to customer and partners during the course of the event.

In terms of our sessions, we had two different breakouts. One covering some of the brilliant new features in Update 4 of Backup & Replication 9.5 presented by Danny Allan and Rick Vanover.

And myself and Michael Cade presented on automation and orchestration of Veeam on VMware Cloud on AWS. Michael talks about the session here, but in a nutshell we came up with a workflow that orchestrates the deployment of a Veeam Backup & Replication Server with Proxies onto a vSphere environment (VMC used in this case to highlight the power of the SDDC) and then deploys and configures a Veeam Linux Repository in AWS, hooks that into a VeeamPN extended network and then configures the Veeam Server ready to backup VMs.

Finally…it wouldn’t be VMworld without a Veeam party, and this year didn’t fail to live up to expectation. Held at the Omnia nightclub on Tuesday night it was well received and we managed to fill the club without the need to pull in a headline act. And as I tweeted out…

Wrap Up:

Overall, VMworld ticked a lot of boxes and was well received by everyone that I came across. IT’s been a good run of three VMworld’s in a row in Vegas, however it’s time to move back to where it all started for me in 2012 in San Fransisco. It’s going to be interesting going back to the Mascone Center and a city that hasn’t got the best reputation at the present moment due to social issues and the cost of accomodation is astronomical compared to Vegas. However, location is one thing…it’s what VMware and it’s ecosystem partners bring to the event. This year it worked! Hopefully next year will be just as successful.

Veeam @VMworld 2018 Edition…

VMworld 2018 is less than a week away, and I can’t wait to fly into Las Vegas for my sixth VMworld and second with Veeam. It’s been an interesting year or so since the last VMworld and the industry has shifted a little when it comes to the backup and recovery market. Data management is the new buzz and lots of vendors (us included) have jumped onto the messaging around data growing at more than exponential rates…sprawling to more platforms than ever before and finally…being more critical than ever. The criticality and power of data is real and VMware still have a lot to say about where an how that data is processed and stored!

VMworld is still a destination event and Veeam recognises VMware’s continued influence in the IT industry by going all in at VMworld 2018. The ecosystem that VMware has built over the past ten to fifteen years is emense and though challenged a few years ago, came back with a bang in 2017. I’m looking forward to seeing VMware’s continues evolution at this years event! Like VMware,

Veeam is evolving as well, and we are building out own own strong ecosystem based on a software first, hardware agnostic platform that results in the greatest flexibility in the backup and recovery market. We continue to support VMware as our number 1 technology partner and this year we look to build on that with support for VMware Cloud on AWS and enhanced VMware features sets built into our core Backup & Replication product as we look to release Update 4 of 9.5 later in the year.

Veeam Sessions @VMworld:

Officially we have two breakout sessions this year, with Danny Allan and Rick Vanover presenting a What’s New in Update 4 for Veeam Backup & Replication and Michael Cade and myself presenting a session on Automation and Orchestration of VMware and Veeam on VMware Cloud on AWS. There are also a couple of vBrownBag Tech Talks where Veeam features including talks from Michael Cade and Michael White while Dave Russell will be presenting a Partner Spotlight session.

https://my.vmworld.com/widget/vmware/vmworld18us/uscatalog?search=Veeam

Veeam @VMworld Solutions Exchange:

This year, as per usual we will have significant presence on the floor, with a Main Booth Area doing demo’s prize, giveaways, having an Experts Bar and acting as sponsor of the opening night hall crawl. We also have an in booth Theatre where I will be presenting on our new vCloud Director integration with Veeam Cloud Connect.

Veeam Community Support @VMworld:

Veeam still gets the community and has been a strong supporter historically of VMworld community based events. This year again, we have come to the party are have gone all-in in terms of being front and center in supporting community events. Special mention goes to Rick Vanover who leads the charge in making sure Veeam is doing what it can to help make these events possible:

  • Opening Acts
  • VMunderground
  • vBrownBag
  • Spousetivities
  • vRockstar Party
  • Vanguard Takeover

Party with Veeam @VMworld:

Finally, it wouldn’t be VMworld without attending Veeam’s seriously legendary party. This year we are looking to top last years event at Hakkasan nightclub by taking over one of the hottest club in Vegas… Omnia Nightclub! If it’s anything like the VeeamON 2015 Party that I attended it’s going to go off!! I know how hard it is to plan evening activities at VMworld and there is no doubt that there are a lot of decent competing parties on the Tuesday night…however whatever you do, you need to make sure that you at least stop by Caesars Casino and party in green. RSVP here.

https://www.eventbrite.com/e/veeams-legendary-vmworld-party-2018-tickets-45869296300

Final Word:

Again, this year’s VMworld is going to be huge and Veeam will be right there front and center of the awesomeness. Please stop by our sessions, visit our stand and attend our community sponsored events and feel free to chase me down for a chat…I’m always keen to meet other members of this great community. Oh, and don’t forget to get to the party!

Veeam Availability Console 2.0 Update 1 Important Patch Release

Earlier this month a patch was released for Veeam Availability Console 2.0 Update 1. Contained in the list of fixes is an important note about those that manage Windows Agents through VAC that are sending backups via backup copy jobs. In short there was an issues with the reporting and billing leading to some incorrect value for the tenant quota usage.

There are also a number of other resolved issues including some monitoring and alarm fixes as well as for those using the ConnectWise Plugin. The patch is advised to be deployed to all VCSPs running VAC especially those with tenants sending backup copy jobs as mentioned above.

To apply the patch, head to the VeeamKB here and follow the instructions. You need to have at least VAC 2.0 Update 1 Build 2.0.2.1750 as shown below.

From there, make sure you have a backup of the database, close down the Web UI and execute both MSI packages as administrator on the server.

The first one updates the VAC server.

The second one updates the ConnectWise Manage Plugin. Once completed the patches are applied and VAC 2.0 Update 1 is up to date running on version number Server Version 2.0.2.1807. Note that updated Windows for Agent Builds have been pushed out and can be upgraded as per my post a few months back.

References:

https://www.veeam.com/kb2694

Video – Protecting AWS and Hybrid Workloads with Veeam and N2WS

Back in April, I was lucky enough to present at the AWS Summit in Singapore. The session was a joint one with Alex Thomson from N2WS on how Veeam and N2WS are protecting native workloads within AWS and also extending that out to protecting Hybrid workloads sitting on-premises back to AWS or within VMware Cloud on AWS. The session video is embedded below and goes for about 30 minutes.

Alex and I talk about Veeam’s vision for Intelligent Data Management, an introduction into N2WS, a look at VTL solutions for offsite backups and finish out with an introduction into how Veeam works natively with VMware Cloud on AWS.

Veeam has pioneered the market of Availability for the Always On Enterprise by helping enterprises meet recovery time and point objectives (RTPO) of less than 15 minutes on any cloud or hybrid platform. Veeam recently acquired N2WS, a leading provider of cloud native backup and DR solutions providing backup automation and instant recovery for AWS workloads. Come and hear how N2WS is leading the backup and recovery of EC2 instances and native AWS workloads, how Veeam VTL technology leveraging the AWS Storage Gateway offers offsite cloud repositories as well as how Veeam is offering leading availability solutions for VMware Cloud on AWS.

Speakers

– Anthony Spiteri, Global Technologist, Product Strategy, Veeam.
– Alexander Thomson, Sales Director EMEA & APAC, N2WS

Quick Fix – Backup for Office 365 Self Service Recovery Fails with Incompatible Version

A couple of weeks ago we released version 2.0 of Veeam Backup for Office 365 which added support for SharePoint and OneDrive. Earlier this year I wrote about the awesome self service capabilities that are included for Veeam Cloud and Service Providers in the VBO platform, and also the huge opportunity that exists in the provider space to offer backup service for Exchange. Add to that SharePoint and OneDrive and that opportunity only gets bigger.

I’m putting together a couple of posts around the self service of SharePoint and OneDrive in the 2.0 release, but in the meantime this is a very quick fix post for those that might be getting the below error when trying to connect to service provider endpoints running VBO services for Exchange Online.

Incompatible Veeam Backup for Office 365 server version, received 9.6.3.567, expected 9.6.0.1308

To resolve this issue, then tenant needs to download the VBO 2.0 download package and install the new version of the Veeam Explorer for Microsoft Exchange that’s included in the release.

This will update the existing Explorer version from that distributed with Veeam Backup & Replication 9.5. The awesome thing about getting the upgrade as part of the VBO 2.0 package is that for the 1.5 release where self service was first introduced, tenants had to wait for Update 3 for Backup & Replication to consume the service.

Once this has been updated you can once again connect to the Cloud Connect infrastructure of the Service Provider that allows the self service recoverability function to take place.

Released: Backup for Office 365 2.0 …Yes! You Need to Backup your SaaS

Last week the much anticipated release of Veeam Backup for Office 365 version 2.0 (build 2.0.0.567) went GA. This new version builds on the 1.5 release that was aimed at scalability and service providers. Version 2.0 adds support for SharePoint and OneDrive. Backup for Office 365 has been a huge success for Veeam with a growing realisation that SaaS based services require an availability strategy. The continuity of data on SaaS platforms like Office 365 is not guaranteed and it’s critical that a backup strategy is put into place.

Version 1.5 was released last October and was focused on laying the foundation to ensure the scalability requirements that come with backing up Office365 services were met. We also enhanced the automation capability of the platform through a RESTful API service allowing our Cloud & Service Providers to tap into the APIs to create saleable and efficient service offerings. In version 2.0, there is also a new set of PowerShell commandlets that have been enhanced from version 1.5.

What’s New in 2.0:

Office 365 Exchange was the logical service to support first, but there was huge demand for the ability to extend that to cover SharePoint and OneDrive. With the release of version 2.0 the platform now delivers on protecting Office 365 in its entirety. Apart from the headline new features and enhancements there are also a number of additional ones that have been implemented into Backup for Microsoft Office 365 2.0.

  • Support for Microsoft SharePoint sites, libraries, items, and documents backup and restore.
  • Support for Microsoft OneDrive documents backup and restore.
  • Support for separate components installation during setup.
  • Support for custom list templates in Veeam Explorer for Microsoft SharePoint.
  • Support for comparing items with Veeam Explorer for Microsoft Exchange.
  • Support for exporting extended logs for proxy and controller components.

We have also redesigned the job wizard that enhances setup, search and maintaining visibility of objects.

Architecture and Components:

There hasn’t been much of a change to the overall architecture of VBO and like all things Veeam, you have the ability to go down an all in one design, or scale out depending on sizing requirements. Everything is handled from the main VBO server and the components are configured/provisioned from here.

Proxies are the work horses of VBO and can be scaled out again depending on the size of the environment being backed up. Again, this could be Office 365 or on-premises Exchange or SharePoint instances.

Repositories must be configured on Windows formatted volumes as we use the JetDB database format to store the data. The repositories can be mapped one to one to tenants, or have a many to one relationship.

The API service is disabled by default, but once enabled can be accessed via a URL to view the API commands in Swagger, or directly via the API endpoint.

Free Community Edition:

In terms of licensing, VBO is licensed per Office 365 user in all organizations. If you install VBO without a license, you will trigger Community Edition mode that allows you to have up to 10 user accounts in all organizations. This includes 1 TB of Microsoft SharePoint data. The Community Edition is not limited in time and doesn’t limit functionality.

Installation Notes:

You can download the the latest version of Veeam Backup for Microsoft Office 365 from this location. The download contains three installers that covers the VBO platform and two new versions of the Explorers. Explorer for Microsoft OneDrive for Business is contained within the Explorer for Microsoft SharePoint package and installed automatically.

  • 0.0.567.msi for Veeam Backup for Microsoft Office 365
  • 6.3.567.msi for Veeam Explorer for Microsoft Exchange
  • 6.3.568.msi for Veeam Explorer for Microsoft SharePoint

To finish off…It’s important to read the release notes here as there are a number of known issues relating to specific situations and configurations.

Links and Downloads:

VeeamON Forum Sydney and Auckland…Not too Late to Register!


Back in May, we held VeeamON in Chicago where we launched Veeam’s vision and strategy to lead the way in intelligent data management. One of the great things about VeeamON is that it spawns a series of VeeamON Forums and Tours globally. There is no other vendor that is committed to taking their message around the world and hitting as many cities as possible. Last week I was in Malaysia for the VeeamON Forum there and this week I’m heading over to Sydney for VeeamON Forum there on Thursday, and then jumping over to Auckland for the event there on Tuesday.

The regional VeeamON event’s give the local teams an opportunity to take the VeeamON message to local partners, customers and prospects. Content is derived from the main VeeamON with local touches added to suit the regions. It’s excellent to have our Co-CEO, Peter McKay headlining the Sydney event, with other executives traveling in for the event. We also have Dave Russell who recently joined us from Gartner presenting in both Sydney and Auckland.

As mentioned, I’ll be in Sydney where I’ll be presenting on What’s coming from Veeam in 2018 and also co-presenting with VMware talking about how Veeam is leading the way in backup and recovery for VMware Cloud on AWS workloads. For the Auckland event, I’ll be doing a main-stage demo and presenting the What’s coming in 2018 session as well as a look at Veeam Availability Console 2.0. I always love presenting in my home region and looking forward to not only presenting the sessions, but also engaging with customers and partners.

There is still time to register for the events if you are local to those cities. The registration and agendas are listed below. There is a lot to take in on the day, with two tracks (Business and Technical) as well as a number of ecosystem partners sponsoring the show floor. This is a seriously well attended event historically and there is a lot to be taken away from it.

https://go.veeam.com/veeamon-forum-aus
https://go.veeam.com/veeamon-forum-nz

Hope to see you there in Sydney or Auckland

The State of DRaaS…A Few Thoughts

Over the past week Garter released the 2018 edition of the Magic Quadrant for DR as a Service. The first thing that I noticed was how sparse the quadrant was when comparing it to the 2017 quadrant. Though many hold it in high regard, the Gartner Quadrant isn’t the be all and end all source of information pertaining to those offering DRaaS and succeeding. But It got me thinking as to the state of the current DRaaS market.

Just before I talk about that, what does it mean to see less vendors in the Magic Quadrant this year? Probably not much apart from the fact the ones that dropped out probably don’t see value in undertaking the process. Though, as mentioned in this post it could also be due to the criteria changing. As a comparison, from the past three years you can see above that only ten participants remain down from twenty three the previous year. There has been a shift in position and it’s great to see iLand leading the way beating out global powerhouses like IBM and Microsoft.

But does the lack of participants in this year’s quadrant point to a declining market? Are companies skipping DRaaS for traditional workloads and looking to build availability and resilience into the application layer? Has network extension become so common place and reliable that companies are becoming less inclined to use DRaaS providers and just rely on inbuilt replication and mobility? There is an argument to be had that the push to cloud native applications, the use of public cloud and evolving network technologies has the potential to kill DRaaS…but not yet…and not any time soon!

Hybrid cloud and multi-platform services are here to stay…and while the use of the hyper-scale public clouds, serverless and containerisation has increased, there is still an absolute play to be had in the business of ensuring availability for “traditional” workloads. Those workloads that sit on-premises, in private or public cloud platforms still use the base unit of measurement as the VM.

This is where DRaaS still has the long game.

Depending on region, there is still a smattering of physical servers running workloads (some regions like Asia are 5-10 years behind the rest of the world in Virtualisation…let alone containerization or public cloud). It’s true that most Service Providers who have been successful with Infrastructure as a Service have spent the last few years developing their Backup, Replication and Disaster Recovery as a service offerings.

Underpinning these service offerings are vendors like Veeam, Zerto, VMware and other availability vendors that offer software that Service Providers can leverage to offer DR services both from on-premises locations to their cloud platforms, or between their cloud platforms. Traditional backup vendors offer replication features that can also be used for DR. There is also the likes of Azure that offers DRaaS using technologies like Azure Site Recovery that looks to offer an end to end service.

DRaaS still predominantly focuses on the availability of Virtual Machines and the services and applications they run. The end goal is to have critical line of business applications identified, replicated and then made available in the case of a disaster. The definition of a disaster varies depending on who you speak to and the industry loves to use geo-scale impact events when talking about disasters…but reality is that the failure of a single instance or application is much more likely than whole system failures.

Disaster avoidance has become paramount with DRaaS. Businesses accept that outages will happen but where possible the ramifications of down time needs to kept to a minimum. Or better yet…not happen at all. In my experience, having worked in and with the service provider industry since 2002, all infrastructure/cloud providers will experience outages at some point…and as one of my work colleagues put it…

It’s an immutable truth that outages will occur! 

I’ve written before about this topic before and even had a shirt for sale at once stage stating that Outages are like assholes…everyone has one!

There are those that might challenge my thoughts on the subject, however as I talk to service providers around the world, the one thing they all believe in is that DRaaS is worth investing in and will generate significant revenue streams. I would argue that the DRaaS hasn’t even hit an inflection point yet, whereby it’s been seen to be a critically necessary service to consume for businesses. It’s true to say that Backup as a Service has nearly become a commodity…but DRaaS has serious runway.

References:

https://www.gartner.com/doc/3881865

What’s Changed: 2018 Gartner Magic Quadrant for Disaster Recovery as a Service

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