Category Archives: Veeam

VCSP Important Notice: 9.5 Update 2 RTM Is Out…With Remote Access and more!

Last Friday, Veeam made available to our VCSP partners the RTM of Update 2 for Backup & Replication 9.5 (Build 9.5.0.1038). Update 2 for Backup & Replication is what we term a breaking update, meaning that if a Cloud Connect client upgrades from the 9.5 GA (9.5.0.711) or Update 1 (9.5.0.823) this will break backup or replication functionality. With that in mind the RTM has been made available for our VCSP partners to ensure it is installed and tested before being pushed out to production before the GA release. Veeam Backup & Replication releases from 8.0 (build 8.0.0.817) can write backups to a cloud repository on 9.5 Update 2, and any release from 9.0 (build 9.0.0.902) can write replicas to a cloud host on 9.5 Update 2.

Update 2 is a fairly significant update and contains a number of enhancements and bug fixes with a lot of those enhancements aimed at improving the scalability of the Backup & Replication platform that VCSPs can take advantage of. The biggest and most anticipated update is for the support of the upcoming Veeam Agent for Microsoft Windows, but we also pushed out an awesome feature for our VCSPs to help manage their client or tenant Cloud Connect jobs or in fact manage their remote Veeam Backup & Replication instances with Remote Access.

VCSP and Cloud Connect Features and Enhancements:

Below are the main VCSP related features and enhancements included in Update 2. For a full list, head to the Veeam Cloud and Service Provider channels of the Veeam forum. For VCSPs with more than 300 connections there is a post regarding tweaks for improving performance at scale.

Core

  • Veeam Backup Remote Access: Full remote management of Veeam Backup & Replication installations at customer sites with a Veeam backup console or Microsoft RDP client over the existing Cloud Connect tunnel.
  • Veeam Agent for Microsoft Windows integration: Full support for Veeam Agent for Microsoft Windows 2.0, including direct backup to a cloud repository backed by Veeam Cloud Connect. This includes the introduction of separate workstation and server counters for Cloud Connect Backup
  • Usage reporting enhancements: Usage reports are now saved in two formats, CSV and PDF.

Cloud Connect

  • Major scalability improvements: In light of support for direct agent backups, numerous optimizations to the Cloud Connect framework on both the service provider and the tenant sides have been introduced to significantly increase its scalability (including number of concurrent tenant jobs per Cloud Connect server) and reliability large at scale. The release was tested with 1000 concurrent agent backups per single Cloud Connect instance. Reaching this number may require applying additional tweaks, please refer to this post for more information.
  • Improved reporting and monitoring: Better visibility from the service provider side into Cloud Connect tenant jobs, including current job activity and statistics such as current rate and amount of data sent and received.

Cloud Connect Replication

  • Improved failback performance: Failback to the original location can now optionally leverage VMware changed block tracking information, instead of scanning the entire VM disks to determine the difference, improving failback performance up to 20 times.
  • Hardware plan enhancements: Added the ability to increase a number of networks assigned to the Hardware Plan after it has been created.

Important Note for Veeam One Users:

As mentioned in the VCSP forum digest this week, there is a patch available for Veeam One which enables compatibility with Veeam Backup & Replication 9.5 Update 2. This hotfix must be deployed to any Veeam ONE server that is monitoring Cloud Connect services…it doesn’t need to be installed on instances not monitoring Cloud Connect services.

Conclusion:

Once again, this is an important update to apply for VCSPs running Cloud Connect services in preparation for the GA release which will happen in about two weeks. Once released I’ll link to the VeeamKB for a detailed look at the fixes but for the moment, if you have the ability to download the update do so and have it applied to your instances.

VeeamON 2017: Top Session Picks

VeeamON is less than three weeks away and I can tell you that that this years event is going to be huge! This is going to be my second VeeamOn, but for the first time I’ve been involved in the preparation of a major vendor conference. Having been behind the scenes, and knowing what our customers and partners are in for in terms of announcements and event activities…I can’t wait for things to kick off on the 16th of May.

This year we have over 85+ breakout sessions and a number of high profile speakers coming to New Orleans to help delver those sessions. We also have significant keynote speakers for the main stage sessions on each of the three days. Highlighted by Sanjay Poonen from VMware and Mark Russinovich from Microsoft. You will also hear from our executive team on the vision Veeam has for continuing to provide availability through our industry leading innovations.

Top Session Pick:

There are seven tracks available

  • Technical (200-level / High level)
  • Technical (300-level / Architecture)
  • Technical (400-level / Internals)
  • Business
  • Alliance Partner
  • Veeam ProPartner
  • Cloud (Programs and Technologies)

I’ve gone through all the breakouts and picked out my top sessions that you should consider attending…not surprisingly there is a cloud slant to most of them, but there are also some core technology sessions that are not to be missed. The Technical Product Marketing team are well represented in the session list so it’s also worth looking to attend talks from Rick Vanover, Clint Wyckoff, Michael White, Michael Cade, Dmitry Kniazev, Andrew Zhelezko and Kirsten Stoner.


What’s New in v10: A Deeper Dive

Thursday, May 18 | 11:15-12:15
The v10 embargo has been lifted! Join Anton Gostev for a deeper dive into the new Veeam Availability Suite™ v10 functionality announced at the key note to learn additional details — and to ask your questions!
Anton Gostev
VP of Product Management
Veeam Software

Veeam and VMware vCloud Air Network: Building a successful cloud service

Tuesday, May 16 | 11:15-12:15
Globally, service providers are enthusiastically embracing hybrid cloud as both a way of reducing costs and improving the quality of service they provide to end customers. To achieve this, service providers are looking to VMware vCloud Air Network and Veeam to help them build a scalable cost effect cloud solution. In this session, we will get into the details of the technology. We’ll focus on how these solutions are architected and what that implies in real-life implementations. A participant in this session will leave with a technical understanding of how to leverage technology from Veeam and VMware to provide a successful cloud based storage service.
Anthony Spiteri
Technical Evangelist
Veeam Software
David Hill
Solutions Architect
VMware

Building a Comprehensive Availability Plan Leveraging Next Generation Veeam Cloud Services

Thursday, May 18 | 14:50-15:50
The notion of Always-On Availability is becoming a cornerstone of modern businesses, and rightfully so. Without the ability to support their mission-critical processes in the face of data loss or disasters, companies stand a significant risk of losing customers, money and reputation. This is why developing a comprehensive Availability plan is crucial for maintaining business operability and protecting critical data, applications and systems at any point. From planning and analysis to implementation and monitoring — each step of this plan needs to be in line with the company’s business needs, security policies and IT management procedures. Designed to address these needs, Veeam’s® next generation cloud-based backup and disaster recovery (DR) solutions offer a number of options to develop a solid Availability plan. Using Veeam’s integrated, next generation cloud Availability solutions in tandem with cloud-based backup and DR services, companies can stay ahead of major disruptions while keeping their IT spending within budget.
William Bell
Vice President, Product Development, Cloud and Enterprise Services
PhoenixNAP

Unleashing the Power of the Veeam API

Wednesday, May 17 | 16:10-17:10
Many Veeam® customers are experiencing the benefits of flexible, reliable and cost-effective backups and are now ready to get even more out of their Veeam solution. This is where the Veeam API, combined with cloud infrastructure, comes in. Veeam Backup Enterprise Manager exposes its objects via the web service API based on the REST (Representational State Transfer) framework, enabling developers to query information about Veeam objects and perform basic operations. By extending the Veeam solution to other IT operational areas using the API, customers can experience many efficiency and performance benefits. This session will deliver the education and insights you need to take your usage of Veeam to the next level by leveraging APIs. I’ll provide an overview of the Veeam Backup Enterprise Manager API and take a deep dive into different ways you can use the API to do more than just manage backup jobs. This session will deliver practical advice based on the experiences we have gained at iland through leveraging the API to automate and manage multiple aspects of our cloud and internal business operations.

Veeam Availability Console and the Agents: Introduction and Technical Demo

Tuesday, May 16 | 14:50-15:50
This session focuses on the new and expanded business opportunities with these Veeam solutions. Get into the weeds with the technical aspects of the products with live demos and information on how the features will impact you and your customer’s business.
Clint Wyckoff
Global Technical Evangelist
Veeam Software
Sam Nicholls
Global Product Marketing Manager
Veeam Software

How to Back Up and Restore VMware vCenter Server Appliance (vCSA) and Platform Controllers Properly

Thursday, May 18 | 13:30-14:30
There is some complexity to properly backing up vCenter and properly restoring it, especially when there are external components like databases and platform controllers. However, using Veeam and with some important knowledge, it is possible. vCenter is critically important in virtual infrastructures due to things like view and vRealize Automation, so it is very important that it is always available. If you lose some or all of the vCenter infrastructure, it is very important that you know how to recover it.
Michael White
Technical Evangelist
Veeam Software
Emad Younis
Technical Marketing Engineer
VMware

Throw your backups into ANY window

Wednesday, May 17 | 13:30-14:30
Choosing a storage solution for your backups can be a daunting task: Windows or Linux servers, SMB shares, SAN, NAS, deduplication appliances … But block cloning, a new feature in Windows 2016 and leveraged by Veeam Backup & Replication™, is promising to change this. Available for ReFS 3.1 file systems, this technology allows for insanely reduced transform times and spaceless GFS backups. Or at least, this is what marketing has told us so far, but how good is it in reality? Is an expensive and complex Storage Spaces Direct the only way to consume all the amazing new features? How can I design my new backup repository with these new options in mind? What about encryption and Veeam Scale-out Backup Repository™? Didier Van Hoye, Carsten Rachfahl (both Microsoft MVPs and Veeam Vanguards) and Luca Dell’Oca (Veeam cloud architect) have joined forces to bring you from-the-field information, tips, tricks and ideas to build your next Veeam backup repository with real-life tests and feedback gained from deploying this new powerful combination into multiple environments.
Luca Dell’Oca
Cloud Architect
Veeam Software
Didier Van Hoye
Microsoft MVP & Blogger
Blogger
Carsten Rachfahl
Blogger & Microsoft MVP
Blogger

What’s New with Veeam Agent for Windows 2.0

Thursday, May 18 | 16:10-17:10
Are you running applications in the cloud? Do you still have some remaining physical servers? Do you struggle to ensure Availability of your mobile workforce? Join Veeam technical evangelist Clint Wyckoff and Dmitry Popov from product management as they dive deep into the installation, management and recovery options that the Veeam Agent for Microsoft Windows provide. After this session, you will have the knowledge and skills required to manually install, automate the installation and configuration deployment. You will also have the knowledge to manage and perform advanced recovery utilizing Veeam.
Clint Wyckoff
Global Technical Evangelist
Veeam Software
Dmitry Popov
Senior Analyst
Veeam Software

Availability in a profile driven World

Wednesday, May 17 | 14:50-15:50
Have you had a chance to evaluate the new VMware storage technology landscape? VMware Virtual Volumes (VVols) and Virtual SAN (vSAN) are incredible innovations. These next generation storage technologies from VMware allow for Storage Policy-Based Management (SPBM) which is the way to manage virtual machine (VM) storage requirements in VMware vSphere going forward. The major challenge with traditional storage architectures is a misalignment between what the storage consumer wants and the capabilities that are provided. This results in inefficiencies through the over provisioning of storage resources. There is a strong need to provide alignment between application needs and storage resources. These storage policies are an evolution of virtual machine storage profiles, and used to ensure VMs are placed on storage that guarantees a specific level of capacity, performance, Availability redundancy and so on. When it comes to Availability, Veeam has you covered! Let’s look at a few areas where VVols and vSAN Availability can be easier than you think with Veeam.
Michael Cade
Technical Evangelist
Veeam Software
Pete Flecha
Sr Technical Marketing Architect
Vmware

VMware Backup Best Practices: 2017 Edition

Wednesday, May 17 | 16:10-17:10
Are you looking for the best way to back up your vSphere environment? Attend the 2017 edition of the most viewed VeeamON session to learn the latest and greatest strategies for VMware backup with Veeam, now enhanced with big data analysis! Get recommendations on the best way to deploy and size your backup server and other components — and hear what are the most typical configurations based on our support log mining! Learn the pros and cons of different VDDK-based transport modes, and how Veeam Availability Suite™ 9.5 completely changes previous recommendations on transport mode usage. And if your company wants to stay on the cutting edge, bring them back some backup and recovery considerations around new VMware storage technologies (vSAN, VVols and encrypted virtual machines) — those you won’t see mentioned in marketing papers.
Anton Gostev
VP of Product Management
Veeam Software

Backup Repository Best Practices: 2017 Edition

Thursday, May 18 | 14:50-15:50
Backup storage is the central part of any backup strategy that can lead your efforts to either complete success or complete failure. And yet, backup storage impact is always heavily underestimated by users. In this session, you’ll learn about the most typical mistakes observed in the past nine years by over 230,000 users deploying and using Veeam Backup & Replication™, so you can avoid the same mistakes. You’ll learn how Veeam Backup & Replication 9.5 has completely changed the game for many Veeam users with its advanced ReFS integration — and get a sneak peek of how v10 is going to dramatically expand your backup storage options. Finally, Anton will share lots of interesting (and sometimes scary) statistics we’ve picked up from support log mining that may change your attitude on backup storage forever!
Anton Gostev
VP of Product Management
Veeam Software

Conclusion:

There are obviously a lot more from which to choose from and the full list can be found here. You can also download the VeeamON Mobile Application to register for sessions, organise and keep tabs on other parts of the event.

There is still time to register and attend, so if you can make it to New Orleans in three weeks, click here and get on board as it promises to be a brilliant week with a lot of great announcements, great networking opportunities and also the ability to learn about Veeam’s and our partners products.

https://www.veeam.com/veeamon/register

Looking forward to seeing you all there!

Veeam Cloud Connect Backup: What are Subtenant’s?

When Veeam Backup & Replication 9.5 was released, there where a lot of significant features added to enhance Veeam Cloud Connect Backup and Replication. One of the lesser known features that came out in 9.5 was the addition of Cloud Connect Subtenants. This in effect was a pre-seeded feature for our Veeam Agent for Microsoft Windows that went into public beta earlier in the year and is set to GA sometime in Q2 of 2017.

Subtenants can be configured by either the VCSP or by the tenant consuming a Cloud Connect Backup service. Subtenants are used to carve up and assign a subset of the parent tenant storage quota. This allows individual agents to authenticate against the Cloud Connect service with a unique login allowing backups to Cloud Repositories that can be managed and monitored from the Backup & Replication console.

End users on the tenant side can connect to the SP and create backups on the cloud repository under the tenant account. However, it is recommended to provide every tenant-side user with a separate subtenant account. In this case, the tenant or SP can allocate storage resources on the cloud repository individually for every subtenant so that subtenants’ data is stored in the cloud in an isolated and segregated way

Note that a subtenant account can not be used to connect directly to a Cloud Connect Service Provider from the Backup & Replication console and is only intended for use with the agents. If you try to do that you will see the error below:

As a Veeam Cloud Service Provider offering Cloud Connect Backup services it’s important that if not done so already…start wrapping your heads around the subtenant construct and how it works with Veeam Agent for Microsoft Windows (currently in beta) as you want to be in a position to take advantage of them for when Veeam Agent for Windows does go GA.

Stay tuned to veeam.com for more blog posts around the Veeam Agent for Microsoft Windows ability to backup to Cloud Connect repositories using subtenants and also keep an eye out on my fellow team member, Clint Wyckoff’s blog cdubhub.us for some great upcoming content around all things Veeam Agent for Microsoft Windows.

References:

https://helpcenter.veeam.com/docs/backup/cloud/cloud_connect_subtenants.html?ver=95

World Backup Day …We should be thinking Availability #WAD

Yesterday (30th of March) was Veeam’s World Availability Day. This is a day that Veeam has declared to make people aware about how availability plays a part in all organizations as an extension of Backup and Replication. In it’s self, WAD is a marketing initiative from us here at Veeam that backs onto World Backup Day…which is happening today (31st of March).

Veeam celebrates World Availability Day in recognition of the fact that for modern businesses and service providers, it’s not only about having backups of data anymore, it’s about being Available. Veeam helps organizations of any size and shape to achieve Availability for both their virtual and physical infrastructures, as well as provide data protection solutions in the cloud, whether private, public or hybrid.

World Backup Day focuses around Backup but you can’t forget that replication plays a critical roll in organizations ensuring they are covered for disaster with low recovery times via RaaS and DraaS service offerings. Cloud Connect Replication offered by our Veeam Cloud and Service Providers offers industry leading replication platform and all Veeam customers can take advantage of Cloud Connect as it’s baked right into the core Backup & Replication product.

For those not aware, Veeam has a Find a Veeam Cloud Provider Directory that lets you search for any of our listed VCSPs based on criteria that is relevant to your backup or replication needs.

https://www.veeam.com/find-a-veeam-cloud-provider.html

More on Veeam Cloud Connect Replication:

Advanced image-based VM replication through Veeam Cloud Connect is simple to set up and easy to use through a VCSP and is as easy to setup as going to the Service Providers menu in the Veeam Backup & Replication console and choosing your service provider of choice. Once set up you have access to hardware plans that provide compute, storage and networking resources at the service provider end to which you can configure cloud replication jobs and manage failover scenarios by way of failover plans.

When looking at disaster recovery testing and failover, one of the biggest challenges is in the networking. Generally speaking, there is complexity that surrounds ensuring VM replicas that are brought up at a disaster recovery site have the right networking in order for their applications and services to work. With the Network Extension Appliance, the tenant has the ability to map the internal VM networks as well as configure and publish external services to ensures seamless transition to the VM replicas during a failover.

Data protection and disaster recovery tasks targeted at the cloud host are performed by tenants. Tenants can set up necessary replication jobs and perform failover operations on Veeam backup servers deployed on their side. Tenants can perform the following operations:

  • Replicate VMs to the cloud host
  • Perform failover tasks with VM replicas on the cloud host
  • Full site failover, when all critical production VMs fail over to their replicas on the cloud host in case the whole production site becomes unavailable
  • Partial site failover, when one or several VMs become corrupted and fail over to their replicas on the cloud host
  • Perform failback tasks with VM replicas on the cloud host.

Tasks associated with full site failover can be performed either by the tenant or by the service provider or through a Cloud Connect Portal hosted by the service provider that offers failover/failback operations. This flexibility allows the service provider to test the full site failover process and switch tenant’s production site to the cloud hosts upon request in the case that the tenant has no access to the backup infrastructure after a disaster. Ensuring that failover from the replica VM is successful is critically important, but there should also be a way back to access the on-premises infrastructure. Cloud Connect Replication features an option to easily failback to the primary infrastructure, by copying only data blocks changed while replica VMs were running on the service provider infrastructure.

Reminder: Veeam and its partners are giving away $200 MILLION in Cloud services ($1,000 USD per customer)!

Veeam and its VCSP partners are giving away $1,000 in FREE Cloud Services to each and every one of our +230K customers using Veeam Availability Suite, Veeam Backup & Replication and Veeam Backup Essentials.

Because of this unprecedented offer, right now is the BEST TIME to try backup and DRaaS in the cloud. You can avoid the cost and complexity of building and maintaining your off-site infrastructure while meeting business and regulatory requirements for off-site backup and DR.

Visit the FREE Cloud services promo page to learn more about this offer.

Cloud Connect Replication Partial Failover – Example

Veeam Cloud Connect Replication has been part of Veeam’s Backup & Replication product since version 9 was released in early 2016 and like Cloud Connect Backup before it, Replication is starting to get traction in the market due to it’s ease of use, intuitive interface and best of breed disaster recovery networking technologies that are all baked into the core Backup & Replication product.

Without doubt one of the best/little known features of VCCR is the partial failover. Most disaster recovery scenarios focus on the total failure of all systems due to natural events or localised datacenter issues however the most common outage occurs at an virtual machine or instance level…this is generally an issue with the application or the operating system. With that, the ability to failover a single VM at a time is an often overlooked feature when looking into replication and disaster recovery platforms.

Veeam provides partial failovers within Cloud Connect Replication and once a VM has a replica copied up to the cloud provider you have the ability to perform a partial failover. I’ve created a video showing the process involved to initiate a partial failover which starts the VM replica up in the cloud providers hosting platform and then creates a L2 Tunnel via Network Extension Appliances that are deployed at the production and cloud ends. For an explanation of the Network Extension Appliance click here. Without diving into the specifics of what’s happening underneath the surface the NEAs talk to each other via the Cloud Connect Gateway and bridge the layer 2 network providing layer 3 access so that the replica VM that’s been partially failed over can communicate with VMs on the production network and vice versa.

This effectively means services and applications will be available over the internet without the need to employ expensive WAN connectivity mechanisms…the NEAs do all the work for you. In the demo video I am simulating the failure of a VM that hosts a WordPress site. That VM is brought up at the cloud providers end and, as can be seen in the video is shown to be running in a failed over state. From there I trigger a failback which replicates any changes made at the cloud end during the failover state back to the production site on premises. Once I am happy I commit the failback and the VM resumes normal operations on-premises.

The uptake of Cloud Connect Replication through Veeam’s VCSPs has been steady and we are seeing the number of replication VM licenses reported gather pace and grow month on month. As the Backup and Disaster Recovery markets mature I fully expect Cloud Connect to be a central part of our customers 3-2-1 rule of backup and availability with Cloud Connect Replication becoming the best of breed Replication/Disaster Recovery as a Service offering in the market.

References:

https://helpcenter.veeam.com/docs/backup/cloud/cloud_connect_partial_site_failover.html?ver=95

VMUG UserCon – Sydney and Melbourne Events are Huge This Year!

Last year I claimed that the Melbourne VMUG Usercon was the “Best Virtualisation Event Outside of VMworld!” …that was a big statement if ever there was one however, fast forward a year and credit goes to the VMUG steering committee’s of both Sydney and Melbourne as it seems they have bettered themselves this time around for the 2017 editions. Both events happen a couple of days apart from each other on the 21st and 23rd of March and both are filled with quality content, quality presenters and a great community feel.

This will be my fourth Melbourne UserCon and my second Sydney UserCon…The last couple of years I have attended the event in Melbourne I have taken away a lot of great technical and non-technical knowledge back home with me and with keynote speakers the likes of no less than Duncan Epping and Amy Lewis together with other industry superstars William LamAlan Renouf, Emad Younis, Josh Atwell and other great local presenters I expect the same for the 2017 editions.

With what is the strongest lineup in the Usercon’s history, it promises to be a worthwhile event to attend…if you haven’t already registered head to the registration pages below and sign up.

Both the Sydney and Melbourne Agenda’s are jam packed with virtualisation goodness and it’s actually hard to attend everything of interest with schedule conflicts happening throughout the day…the agenda’s are not yet 100% completed on the sites but make you check back later in the week to get details on who is presenting what and when.

Veeam is sponsoring both events as Platinum level sponsors and I’ll be presenting a session on Availability made easy for your vSphere infrastructure where I’ll go through some tips and tricks about getting the most out of Veeam and vSphere as well as talk about how we extend availability into the cloud.

If you are in Sydney or Melbourne next week try and get down to The Westin and The Crown Casino respectively to participate, learn and contribute and hopefully we can catch up for a drink.

Looking Beyond the Hyper-Scaler Clouds – Don’t Forget the Little Guys!

I’ve been on the road over the past couple of weeks presenting to Veeam’s VCSP partners and prospective partners here in Australia and New Zealand on Veeam’s Cloud Business. Apart from the great feedback in response to what Veeam is doing by way of our cloud story I’ve had good conversations around public cloud and infrastructure providers verses the likes of Azure or AWS. Coming from my background working for smaller, but very successful service providers I found it almost astonishing that smaller resellers and MSPs seem to be leveraging the hyper-scale clouds without giving the smaller providers a look in.

On the one hand, I understand why people would choose to look to Azure, AWS and alike to run their client services…while on the other hand I believe that the marketing power of the hyper-scalers has left the capabilities and reputation of smaller providers short changed. You only need to look at last week’s AWS outage and previous Azure outages to understand that no cloud is immune to outages and it’s misjudged to assume that the hyper-scalers offer any better reliability or uptime than the likes of providers in the vCloud Air Network or other IaaS providers out there.

That said, there is no doubt that the scale and brain power that sits behind the hyper-scalers ensures a level of service and reliability that some smaller providers will struggle to match, but as was the case last week…the bigger they are, the harder they fall. The other things that comes with scale is the ability to drive down prices and again, there seems to be a misconception that the hyper-scalers are cheaper than smaller service providers. In fact most of the conversations I had last week as to why Azure or AWS was chosen was down to pricing and kickbacks. Certainly in Azure’s case, Microsoft has thrown a lot into ensuring customers on EAs have enough free service credits to ensure uptake and there are apparently nice sign-up bonuses that they offer to partners.

During that conversation, I asked the reseller why they hadn’t looked at some of the local VCSP/vCAN providers as options for hosting their Veeam infrastructure for clients to backup workloads to. Their response was, that it was never a consideration due to Microsoft being…well…Microsoft. The marketing juggernaut was too strong…the kickbacks too attractive. After talking to him for a few minutes I convinced him to take a look at the local providers who offer, in my opinion more flexible and more diverse service offerings for the use case.

Not surprisingly, in most cases money is the number one factor in a lot of these decisions with service uptime and reliability coming in as an important afterthought…but an afterthought non-the less. I’ve already written about service uptime and reliability in regards to cloud outages before but the main point of this post is to highlight that resellers and MSP’s can make as much money…if not more, with smaller service providers. It’s common now for service providers to offer partner reseller or channel programs that ensure the partner gets decent recurring revenue streams from the services consumed and the more consumed the more you make by way of program level incentives.

I’m not going to do the sums, because there is so much variation in the different programs but those reading who have not considered using smaller providers over the likes of Azure or AWS I would encourage to look through the VCSP Service Provider directory and the vCloud Air Network directory and locate local providers. From there, enquire about their partner reseller or channel programs…there is money to be made. Veeam (and VMware with the vCAN) put a lot of trust and effort into our VCSPs and having worked for some of the best and know of a lot of other service provider offerings I can tell you that if you are not looking at them as a viable option for your cloud services then you are not doing yourself justice.

The cloud hyper-scalers are far from the panacea they claim to be…if anything, it’s worthwhile spreading your workloads across multiple clouds to ensure the best availability experience for your clients…however, don’t forget the little guys!

Veeam Vault #5: $200 Million Give Away, VCSP Roadshow Plus Vanguard Blog Updates

Welcome to the fifth edition of the Veeam Vault and the second of 2017. It’s been a busy four or so weeks for me since the last update preparing for a number of event’s and webinar’s happening over the next month all focusing on Veeam’s Cloud Business. In this Veeam Vault I am going to talk about an exceptional new promotion that Veeam is running to help drive increased adoption of Veeam Cloud Connect, talk briefly about the ANZ VCSP Roadshow and post a round up of all Veeam Vanguard blog posts since the last update.

Cloud Connect $200 Million Free Cloud Services:

On Valentines day we made public an amazing promotion that Veeam through it’s partners will be giving away $1000 in free cloud services to all existing veeam customers powered by the Veeam Cloud & Service Provider community.

 

This shows just how serious we are about ensuring our customers get the most out of our availability solutions by activating Cloud Connect Backup and Replication services that are included with all Veeam Backup & Replication licenses. A few weeks in and the program has been well received and I am looking forward to this rolling out across EMEA and ANZ over the next few months. For more information about the promotion and information on Cloud Connect Backup and Cloud Connect Replication have a read of my veeam.com Blog Post here.

ANZ VCSP Roadshow 2017:

Last week in Perth we kicked off the ANZ VCSP Roadshow for 2017…this has become an annual event hosted by Veeam ANZ and aims to encourage growth in the VCSP program by presenting to new or existing VCSP partners around Veeam’s Availability Platform that’s anchored by Cloud Connect technologies. If you are in Sydney, Melbourne, Auckland or Adelaide there is still time to register here.

VeeamOn 2017:

VeeamOn 2017 is fast approaching but Veeam is still giving away certification, tickets, flights and accomodation to this years event in May. Our latest competition is a based around our VMCE certification and if you click on the link below you will be taken to the landing page where you need to take a quiz to enter the competition.

Propel your personal career by joining us in New Orleans for a training experience with cutting edge Veeam instructors and complete your VMCE certification. If you are already a VMCE, attend the brand new VMCE-Advanced: Design & Optimization v1.

Take the quiz to win a fully paid trip by taking this quiz by March 20th.

You can register here or you can:

Veeam Vanguard Blog Post Roundup:

Veeam Vault #4: Product Updates, Agent for Windows Beta Plus Vanguard 2017

Welcome to the fourth edition of my Veeam Vault series and the first for 2017. It’s been a busy first month of 2017 with trips to Orlando where I attended my first Sales Kick Off where I also presented at our SE Training and then a trip to Russia to visit our R&D, Product and QA teams. Covering nearly 42,000KMs and going literally around the world, it was a long but worthwhile trip and has me extremely enthusiastic about the year ahead here at Veeam.

In this Veeam Vault I am going to talk about four new product builds that have been released since the last Veeam Vault and I’ll also talk a little about the Veeam Vanguard program…of which we announced the 2017 members overnight. As usual there will be the roundup of what the Veeam Vanguard’s have posted recently on their blogs but first i’ll talk about the new public BETA that we released on the 26th of January.

Veeam Agent for Windows BETA:

I’m very excited about this product…in fact I’m excited about all of our products that take advantage of Veeam Cloud Connect and VAW is no exception. With the ability to backup physical or virtual Windows endpoints to a Cloud Connect Backup repository the door opens up for a new stream of revenue for VCSPs and in combination with the yet to be released Veeam Availability Console offer a great solution for backing up previously untouchable workloads on physical servers as well as being able to do granular file level backups of any compatible Windows workstation and back them up locally, over a network share, over to a VBR repository or up to a Cloud Connect Repository.

The BETA is available via this registration page, so please download it and try it out and post any feedback in our forums.

Update 1 For VBR, One and Backup for Office 365:

A couple of weeks ago we released Update 1 for Backup & Replication, One and Backup for Office 365. As I wrote in this post focusing on how the latest release offers support for vSphere 6.5 it was more than just a standard update and offers over 300 enhancements and bug fixes that improve on the already strong reliability and scalability of the product. Veeam One also got a significant update and added support for vSphere 6.5 and also including new Hyper-V and reporting enhancements on top of a number of resolved issues. Backup for Office 365 gets a number of enhancements and bug fixes as well and, as with all the Update 1 releases are essential downloads to continue to improve on the already strong product sets.

Veeam Vanguards 2017:

As mentioned in the intro, Rick Vanover sent out new and renewed Vanguard’s their welcome emails overnight and this year we have 62 members at last count and as a former member of the Vanguard’s I can tell you that we, in the Technical Product Marketing team are looking forward to helping the 2017 crop get the most out of the program. I’ve blogged previously about the Vanguard program and now, with it entering it’s third year of operation I can truly say that it’s one of…if not the best vendor advocacy programs in our industry. The people involved on both sides are truly passionate about Veeam and the sense of community is something that I haven’t experienced in any other program. So well done to the 2017 class and hope to catchup with you all throughout the year are VeeamOn and any other event where we may cross paths.

Veeam Vanguard Blog Post Roundup:

VeeamOn 2017:

Lastly a final reminder that the Call for Presentations is still open to those looking to submit a session at the event. This is a great opportunity to share you insights and experiences that you have gained in and around Veeam software solutions and don’t forget that if selected, presenters will receive a complimentary VeeamOn registration pass along with travel and hotel accommodations. Head to the site below to submit an abstract before February 7, 2017.

https://www.veeam.com/veeamon/submit-your-abstract

VCSP Important Notice: 9.5 Update 1 Is Out…With vSphere 6.5 Support!

Last Friday, we at Veeam made available for download Update 1 for Backup & Replication (Build 9.5.0.823), Veeam One (Build 9.5.0.3254) as well as for Backup for Microsoft Office 365 (Build 1.0.0.912). What was slightly unusual about this release for our VCSP partners is that there was no RTM build before GA…this is because Update 1 for Backup & Replication is what we term a non breaking update, meaning that if a Cloud Connect client upgrades from the 9.5 GA (9.5.0.711) to Update 1 (9.5.0.823) this would not break any backup or replication functionality.

Update 1 is a fairly significant update and contains over 300 enhancements and bug fixes with a lot of those enhancements aimed at improving the scalability of the Backup & Replication platform that VCSPs can take advantage of. The biggest and most anticipated (and by far requested) update is for the support of vSphere 6.5…as you can see below there are a number of specific enhancements in this build aimed at 6.5 features:

  • Encrypted VMs Support
  • VMFS6 Support
  • Virtual Hardware Version 13 support
  • NBD Compression
  • New Guest Interaction API Support
  • New VM Tag API Support

Of most importance to me is to point out the fact the clients can now replicate in Virtual Machines with VM Hardware Version 13 meaning that you should get your production replication clusters up to ESXi 6.5 as soon as possible to avoid clients getting errors such as the one below:

This does pose an interesting problem for VCSPs offering Cloud Connect Replication as it represents a situation whereby holding back on vSphere upgrades could mean that clients (who are more likely to have less roadblocks to upgrade) can’t replicate newer VMs created on 6.5 into the VCSPs Replication Cluster. The workaround is to make clients aware that only specific Hardware Versions are supported for replication however it might be expected that providers offering these services are not bound by these limitations. This becomes an architectural/business discussion around separating IaaS vCenter’s from Replication vCenter’s …but that is a topic for another day.

For the moment, regardless of your underlying vSphere versions it’s worth planning the upgrade to Veeam Backup & Replication 9.5 Update 1 as soon as possible as it contains a number of enhancements beyond the ones listed above and some minor fixes for Cloud Connect.

For a full list check out the release notes below and download the update here.

References:

https://www.veeam.com/kb2222

 

 

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