Last week, with the release of the RTM of Veeam Backup & Replication v12 we also released Veeam Service Provider Console v7 ( Veeam continues focused on developing and  integrating cloud and managed service operation capabilities, so service providers can continue to have awareness and control of workloads no matter where they are around the globe. With the release of Veeam Service Provider Console v7 we have expanded on its purpose-built capabilities, especially around the management of Microsoft 365 and Public Cloud tenants as well as continuing to build on the licensing integration with VCSP Pulse Portal, as well as enhance the dashboarding and alerts. All this means that Service Providers, Resellers and they tenants benefit from these features and can do a lot more with the Console than ever before.

Veeam Service Provider Console is a FREE product that gives cloud and managed service providers remote monitoring and management capabilities for their customers’ Veeam-powered workloads. All these features can be deployed from a centralized user interface or robust API integrations. Veeam Service Provider Console v7 expands on powerful core features that allow service providers to scale services into Microsoft 365, AWS and Microsoft Azure, plus virtual machines (VMs) that are protected by Veeam Continuous Data Protection (CDP). Service providers can drive efficiency with self-service capabilities for their customers and resellers while optimizing service level agreement (SLA) performance.

As a reminder, some of the features and functionality are subject to the GA releases of other Veeam Data Platform products. Also, it’s important to highlight that if you are an enterprise, and you are looking to leverage features of the Service Provider Console, you can reach out to your local Veeam rep.

What’s new in v7

If you want to get the complete low down on what’s included in this release, the What’s new document can be accessed here.

My main features are listed below:

  • Backup as a Service Capabilities for Microsoft 365
  • Backup as a Service Capabilities for AWS and Azure
  • New UI/UX Overview Dashboard and Trends
  • Self Service File Level Recovery for Veeam Agents
  • 120+ New API Endpoints for Automation

I’ll be looking to do a series of posts a couple of the above specifically for Veeam Cloud and Service Providers, but for now, in addition to the main features above of console v7, there are a number of smaller, but equally valuable ones. I’ve gone through the What’s New and listed them below, but again, make sure you check out the What’s New to find out about all of them in v7.

Remote Deployment and Upgrades of Veeam Backup & Replication:

The Veeam Service Provider Console v7 now allows service providers to automate the management of large scale deployments of Veeam Backup & Replication. This includes remote installation of the latest version of the backup server, remote upgrades of existing servers, and automatic downloading and installation of cumulative patches. This new (and partially enhanced) functionality streamlines the onboarding process, standardizes version levels, and reduces overhead, making it easier for service provider, reseller and tenant administrators to manage backup servers remotely. All this done via the Cloud Connect Tunnel.

Enhanced Licensing, Billing, Alarming and Reporting:

From a billing point of view, v7 has added new reporting features for object storage, archival, with added egress metrics, plus protected users, and public cloud workloads*. Service providers can now use updated subscription plan settings to set different prices for different storage types, measure egress traffic, and create invoices based on the number of protected users and workload types in the public cloud. Additionally, tracking workloads protected by CDP enabled is now possible.

There is updated license usage reports including new workloads, allowing for export in CSV format, and offer per-company usage reporting for Microsoft 365. The license data collection engine has also been improved for better stability.

Reporting has been enhanced with a number new reports adding relating to CDP, Microsoft 365 plus more as well as the Reporting Engine featuring better scheduling and more control of report delivery and visibility.

Alarms have also been given a significant uplift, too many to list here, but again it’s worth checking the What’s New.

Console Management Server and Agent Enhancements:

Console v7 has improved its deployment tasks, database optimizations, management agents and hosted scenario where Service providers can deploy, manage, license and report usage for backup agents located in hosted infrastructures.

Service providers can now cancel deployment tasks, optimize the database, select their location, and distribute backup agent installation files. Backup polices have also been updated with new job options for the latest versions of backup agents.

Platform Supportability, Plugins, RESTful API and the rest…

This release also delivers full support for all future shipping Veeam products including Veeam Backup & Replication 12, various Veeam Agent versions for Windows, Linux, Mac, and also for Backup for Microsoft 365 v7*, Backup for AWS v6*, Microsoft Azure v5*, Google Cloud v4, and Nutanix AHV v4 and finally Veeam ONE v12.

There are a few new plugins as well as can be seen below with the VCSP Pulse and ConnectWise Plugin getting significate enhancements. .

For the RESTful API, we are now up to v3.3 and there are 120+ updates made to existing methods and endpoints as well as additional ones based on new functionality. Starting with version 7, service provider administrators can create read-only REST API keys

For those looking to get a quick look at what’s what in the current API, you can click on this link:

References and Product Guides:

TL:DR ChatGPT Version

Veeam has released Veeam Service Provider Console v7, which gives cloud and managed service providers the ability to monitor and manage their customers’ Veeam-powered workloads from a centralized user interface or API integration. This new release expands on its purpose-built capabilities for managing Microsoft 365, Public Cloud tenants, licensing integration with VCSP Pulse Portal, and enhancing dashboarding and alerts. The main features of Veeam Service Provider Console v7 include Backup as a Service Capabilities for Microsoft 365 and AWS/Azure, a new UI/UX Overview Dashboard and Trends, Self Service File Level Recovery for Veeam Agents, and 120+ new API Endpoints for Automation.

* Subject to future GA releases